I have a couple of drawings with layouts created from the plan production tools in C3D. We're using ACC and SSM for the Web (not by choice). Since Autodesk has no way to change what drawing/layout is being used in SSM-W by an existing sheet, I replaced the drawings with the same name and layout names. The fields that read the SSM all seem to be working, but the matchline label used by the view frames doesn't seem to be reading the SSM-W properly. I get an error now whenever a drawing with those view frames is used.
The view frames themselves have the proper sheet name shown.
What's going on? How can this be fixed?
Was not able to fix that particular issue. I ended up having to delete my sheet files, delete the view frames, remove the sheets from the SSM-W, then recreate the view frames, recreate the sheet drawings and add them to the SSM-W.
One thing I've noticed is that the SSM-W will time itself out if you're actively editing it. This causes a drawing that has a matchline label that reads the SSM-W sheet number to no longer work. Once the SSM-W is reopened and a REGEN is done will the next/previous sheet matchline label work properly.
ACC + SSM-W does not work well in a production environment for a C3D project.
It looks like when manually adding layouts to the SSM-W that have viewframes with next/previous matchline labels that C3D cannot read the sheet numbers. This does not fix itself as it did before. It also happens to others working on this same project and they have different versions of C3D and in completely different system environments.
I've been waiting over 11 days for Autodesk to even address this in a support case and still haven't received a response from Autodesk. Autodesk has not prepared C3D to work well with ACC.
Have you tried using the legacy sheet set manager with your ACC project? SSMDETECTMODE = 0.
@tcorey wrote:Have you tried using the legacy sheet set manager with your ACC project? SSMDETECTMODE = 0.
Yes, I did try on the suggestion of a reseller since Autodesk has still not responded to my support case created 14 days ago. It didn't help.
Using ACC for a C3D project has been a nightmare for us. We told the client that there are issues, but they forced everyone to use it instead of ProjectWise. Now we're running into constant issues like this with no real support from Autodesk.
Here's an update on what I found out after finally getting Autodesk to respond after 17 days.
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