Revit 2020 can't access BIM 360

[dean]

I have a model that I have saved up to BIM 360 through my account using the Collaborate function of Revit 2020. There is no problem completing the upload and everything seemed to work fine..... except I invited a member to the project and gave her permissions and invited her to work on the file. Unfortunately when she goes to open the file via the BIM 360 icon inside the Revit open diagoue box there is no BIM 360 icon for her to do that so she has no access to the file. I then noticed that I don't have a BIM 360 icon in my open dialogue box either. Does anyone know why this is? How is one to open the file if there is no BIM 360 icon to network over to it (and don't use Desktop Connector through your PC directory as that will open it in a non-worksharing way!)?

I have Revit 2020 on subscription but due to the REVIT INSTALLATION BUG my Revit 2020 was placed permanently in viewer mode and I had to apply the temporary fix from AutoDesk that puts your Revit in "Trial mode" (there is still no permanent fix to the VIEWER MODE bug!). Is it possible that Trial versions don't have access to the BIM 360 icon and therefore no BIM 360?

I will note that in Revit 2019 all of this worked flawlessly!

I should mention that since I uploaded the model through the Collaborate function I still have access to the model via my Recent files window but no access to them via BIM 360 since there is no button for it. Did Revit 2020 decide there is some other way to access their service that I just don't know about?

Any help would be appreciated......

[Anonymous]

Hi Minji. I've been using bim360 for 2018 revit models. I just upgraded a lot of them to 2020 and now trying to use Collaborate in Cloud to send to 360 but I'm not seeing the project hub in the "Collaborate using the cloud" list. I signed out and back in. What can I do?

Thanks

Mark

[minjie.wang]

Hi Mark, how did you upgrade these 2018 models to 2020? Did you download all the models and upgrade them locally? If yes, you need to create a new empty BIM 360 project and initiate these locally upgraded models to this new project. Or you use new Cloud Model upgrade? If yes, then you should be able to navigate and access the project form Revit Home. Could you find your models from Revit Home?

[Darin_HDR]

This one got me too because I have two different BIM 360 accounts associated with my one Autodesk account. Revit did not intentionally recognize the second BIM 360 account and so I had no way of finding my models as to open them as described in this thread. That was until I  opened the file I just created from the thumbnail view (since the BIM 360 project folder was not showing up in the "B" bar on the left for our cloud models. My only question is why...why? It was working great, everyone got it and then Autodesk decides to change things up. Stop already let us learn new stuff, not spend time learning stuff we already knew how to do. Just stop already. I mean really, I can't open a model (even if it is cloud based) by actually selecting the open button under "Models". I mean that was where we used to open all models. Now we should have just known that only some models can be opened by the open button under models and all other models need to be opened from some other location. STOOOP, please stop...(sad wimping cry)

[Anonymous]

I am using Revit 2020 and have my BIM 360 menu, and I can see the project file, but I am unable to click or access it? Any ideas?

Thanks

[minjie.wang]

Could you explain a little bit more about:"I can see the project file but cannot access and click it"? Can you see all the models under BIM 360 account>BIM 360 project at Revit Home? Does Revit Home freeze so that you cannot click and open the model? Could you upload the journal file (How to find Revit journal file) so that team could have deeper investigation?

[Anonymous]

Files are greyed out so can't select. I thought it had something to do with my BIM360 permissions but apparently I have been given full access. All though the file name has RVT19 it has been upgraded to RVT20. File yet to be renamed.

[minjie.wang]

Did the issue happen after you upgrade these models from Revit 2019 to 2020?

[Anonymous]

No. I was having the same issue with 2019. But what I've since found out is that I may not have a BIM360 account.

[DeepakMaini]

@Anonymous the files inside Revit appear Greyed out if you do not have BIM 360 Design subscription assigned to you. Please have your Autodesk Account admin assign you a subscription of BIM 360 Design.

Cheers

[Anonymous]

I'm having a different issue finding models in BIM 360 though Revit 2020.  I see the project folders in BIM 360 but when I open the folders I'm not seeing the models located in them.  The model was created in 2020.

[Darin_HDR]

@Anonymous can you see the files when you check the folders on your web browser? How are you uploading the files to BIM 360?

[Anonymous]

Hello Darin,

I'm uploading using the upload command in BIM 360 from windows explorer on my machine.  Revit 2019 can files but not Revit 2020.

Thank you for your help.

Regards,

John

[Darin_HDR]

@Anonymous  I think you need to upload via Revit.

In Revit go to the Collaborate table.

Select Collaborate from the Manage Collaboration section

Then select "In the cloud" option

Then pick your project and folder you want to save it.

I'm pretty sure I did the same thing when I first started using BIM 360. 

Hope this helps.

[Anonymous]

Thank you Darin. That seems to have worked.

[aniruddha.joshi]

I am unable to access the projects in Revit 2020 with BIM360.There are only projects and sub folders shown but not active in model. So please solve this problem as soon as possible 

[RobDraw]

This is most likely a problem on your end. Best guess is that you are using the wrong version of Revit to access the model.

[DeepakMaini]

Could you please check if you have an active subscription of BIM Collaborate Pro? Thanks. 

[salebraheme]

Im having the same issue, the revit Files are shown on Revit, but not accessible with light font. 

i have given access to another BIM360 account with the same permissions and they were able to open the model normally, 

so no issue with publishing the model.