Good day,
We are constantly facing instability and upload/processing issues with BIM360 Docs:
specific issues are as follows:
- the speed of upload and processing (this is a critical requirement for tender documents)
- creating folders and sub-folders using BIM360 Desktop Connector is not stable, is not consistent and may fail with no specific report/log of the complete and incomplete files/folders uploaded (we require this to work more stable than MS Onedrive because we are dealing with large Autodesk files or design drawings that are larger than Microsoft office files, hence require dedicated performance - average desktop connector solutions is not helpful).
- After upload, some pdf, dwg or even Revit files will be deemed as failed without any specific reason. We need to have these all "un-processed files" uploaded and stored as a minimum if the viewing is not possible for some reason, but no fails, please. This system should work without a fail.
- Overall lack of logging and transparent reporting about overall files uploaded to a project. Yes, there is folder level logs with we require a comprehensive log of all the files uploaded so we can track what has failed or been missed by human error, or BIM360 Desktop Connector failure per se.
The above issues have been raised many times before by our employees and by me, either as individual forum threads or ideas but we never saw a substantial improvement or resolution.
Please, help get BIM360 work as it should.
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