I have an IFC file that I'm trying to upload to BIM 360 Docs. Eventually after the upload the extraction fails as seen in the publish log. I understand that there is an automatic timeout after 12 hours(?)
Does that mean my file is too large? It is 424 MB
I have previously successfully uploaded models which are larger than that.
Could someone kindly analyse my model and tell me what exactly the issue is? I can provide the IFC file in a private message.
Thank you in advance
@lim.wendy Can you help here, ive tested the file and it fails to extract.
Hi @martin.piller ,
Welcome to the forum and thanks for posting your question.
@múinteoir , appreciate you helping out and confirming the file has a problem.
I'll send you @martin.piller a PM.
Hi @martin.piller !
I'm Marta, a Technical Support Specialist.
Your case has been escalated, and we will be working on this in the support case.
Best regards
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