Revit links are not visible in 3D

[Bnilath]

Hi,

We tried to publish one 3D view directly from Revit, but the linked models are not visible in the view. Please advise.

Thanks,

Bujair

[leslie.han]

Hi Bujair, 

Could you please share the parent model and its linked files with me by a private message? I will notify the development team to check for you asap.

Thanks and best regards,

Leslie Han

Autodesk BIM 360 Docs team

[leslie.han]

Hi Bujair,

I have received your files, our team will try to reproduce the issue asap. I will keep you posted for any result. Thanks.

BR/Leslie

[Bnilath]

Hi Leslie,

Can you please update the status.

Thanks,

Bujair 

[anil_mistry]

Hi @Bnilath,

Thank you for your patience. I will follow-up with @leslie.han on this behavior and one us will give you an update soon.

Thank you and have a great day!

[anil_mistry]

Hi @Bnilath,

Would you be able to let me know how did you upload this linked files? Did you uploded via BIM 360 Docs or C4R(Collaboration for Revit)?

Thank you and I look forward to your reply.

[anil_mistry]

Hi @Bnilath,

I’m just following up to see if you were able to gather the information I had previously requested on (date) to assist me in troubleshoot your issue.

Thank you and have a great day!

[Bnilath]

Hi Anil,

We uploaded via BIM 360 (Used the second option in Upload ).

Thanks 

Bujair

[leslie.han]

Hi @Bnilath,

Thanks for your reply. Here is the workaround for your issue, please have a try: 

1. Upgrade all your models to Revit 2018 and save.
2. Upload your models via BIM 360 Docs again and check the result.

Hope this could help. And please keep me updated with your latest result and let me know if you need more help. 

Thanks and best regards

Leslie Han/BIM360 Docs Team