How can I leave a BIM360 project?

[Basam.Yousif]

A few months ago a client added me to their project to help troubleshoot an issue in one of their models. They forgot to remove me after, and today I was testing a new feature in Revit 2019.2 and uploaded my test model into theirs before I notice it. I already deleted the model but I would like to remove myself from that project and site altogether. How do I do that? is my only option to email the admin? Please add this option if it's not available.

Thank You!

[RSomppi]

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@daniel.nc.gijsbers wrote:

That is not always possible

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I'm going to assume that you meant to respond to me.

It's going to be possible almost all of the time. Trust me, if you waste enough people's time, they will find a way to get it done. 

Good luck!

[daniel.nc.gijsbers]

You are aware that you can setup rules in Mail programs?

[RSomppi]

Are you just looking for excuses to continue blaming Autodesk and not to putting your efforts into a direction that might actually solve your problem? Because, email filters don't have anything to do with getting this done.

[bruce.taylorLQRZ7]

Even though i am listed as a project admin and I cannot leave is this still an issue. DO i have to always askt o be removed. just curious

[Chad-Smith]

Unfortunately, you don't always know the name/email of a project admin. It could be that you never knew, you were added so long ago that you've forgotten, or they have left and the admin responsibility was moved to another unknown user. While you could go via other protracted directions, like asking around until you eventually identify the correct user, the point is that you shouldn't have to.

I've tried using email filters before, but it's a pain filtering valid from invalid project emails.

[michael.campa]

I work for a very large company (120K employees) and there are 2, yes 2, admins that can add and remove people from any project.  There have to be 2000+ users of the BIM360 system.  As noted by others, those 2 people have no idea if a person should or should not be in a project.  We don't have a way to request those Admins remove us from a project.  And while some may blame my company for not having enough people to do Admin work, I would say, why in the world should any company hire people to do something that should be as easy as removing yourself from a mailing list?  All these projects that I have nothing to do with become spam, taking my time to fish through, to get to the specific details I need.

As I type this it still blows my mind that I can't remove myself from projects.  We are all getting emails from the "Autodesk Community" on this thread and those emails allow the recipient to "Manage your notification settings or unsubscribe".  But Autodesk can't do the same for a BIM360 project?  Is Autodesk trying to pump up their user numbers or something?  Is someone telling their manager X people are subscribed to Y groups?

I would still appreciate seeing the data that Autodesk has that backs up @joan_allen in her only response, saying that, "...admins generally don't want users to leave without knowing about it and approving it, in order to maintain control over "who can do what" on the project"".  But if I am removed from a project, I can't do anything with a project and hence there is no need to "control me".  Control is only need if I am added to a project and when I am added, the Admin will put the appropriate controls on me.  So what am I missing?

Removing myself from groups that I have no reason to be with should be owned by me, period.  Am I not the best in knowing what my job is?  In knowing what I am involved in?  Should my Manager or even the BIM360 Admin care what project I am attached to?  My Manager has one expectation of me, get my job done.  My manager does not, and really should not, care how I do it as long as I perform to His/Her expectations.  My manager should care that I am being effective at what I do.  Some of that effectiveness partially relies on being efficient.  Albeit this may be a small piece of efficiency, I am now a member of 91 projects but am only active on 8.  How is that efficient?

It's like I am some sort of prisoner to this system.  A "Hotel California" if you will.  "...You can check-out any time you like, But you can never leave".  I've checked out of 80+ projects but can't leave.

[RSomppi]

As it stands right now, the ability to remove oneself from a project is not possible and that limitation is by design, according to Autodesk. As to why that decision was made might be beyond the scope of this discussion and is actually irrelevant. Instead of focusing on why it isn't allowed, you all should be finding ways to get it done. 

It's obvious that some of you have to work under limited/inadequate management but that's an internal problem that cannot be solved here. If they aren't willing to help you with something that has an effect on productivity, that's an even bigger problem that, again, cannot be solved here.

As a member of a project, you should be able to contact an admin. I'm pretty sure that can be done through the project on BIM 360. I cannot test it as I am an admin on every project. Even though I have administrative permissions, I'm not allowed to add or delete members without checking. So, I suggest you all try talking about how to contact admins when you don't know how. Right now, it looks like a user is not allowed to delete themselves from a project and there is probably a very good reason for it.

[Chad-Smith]

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@RSomppi wrote:

... but that's an internal problem ...

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Getting removed from internal projects is easy. Most on this thread are talking about how to get removed from other external projects in which we don't know who to contact.

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@RSomppi wrote:

As a member of a project, you should be able to contact an admin.

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You are correct that we should be able to contact them. But how do we know who to contact?

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@RSomppi wrote:

I'm pretty sure that can be done through the project on BIM 360. I cannot test it as I am an admin on every project.

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As a project admin you should have a greater chance of finding out how to do what you're suggesting than a non-admin. I'm an account admin and I certainly can't see any method how to.

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@RSomppi wrote:

Right now, it looks like a user is not allowed to delete themselves from a project and there is probably a very good reason for it.

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There are no good reasons for this if I am no longer working for the company. In fact, leaving me in the project with access to data that I shouldn't have access to is a liability to me and the project. If I can remove myself from these projects, that at least alleviates me of my liability.

But even if we could find who to contact, there is no guarantee that they will remove us. We can't force them.

This is why the individual user needs this ability.

[RSomppi]

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@Chad-Smith wrote:

we don't know who to contact.

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It shouldn't be hard to figure out. I can see who has admin permissions. I wasn't sure if a non=admin can see this information.

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@Chad-Smith wrote:

But even if we could find who to contact, there is no guarantee that they will remove us.

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Of course not, LOL. Most will, though.

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@Chad-Smith wrote:

As a project admin you should have a greater chance of finding out how to do what you're suggesting than a non-admin. 

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I would think that the non-admin would have a better chance to verify. I can easily see the email of every member of the project. I don't know if a non-admin would be able to. 

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@Chad-Smith wrote:

There are no good reasons for this if I am no longer working for the company.

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I'm afraid that there are but knowing that isn't going to help the "issue".

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@Chad-Smith wrote:

In fact, leaving me in the project with access to data that I shouldn't have access to is a liability to me and the project. If I can remove myself from these projects, that at least alleviates me of my liability.

This is why the individual user needs this ability.

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Your liability is minimal compared to the company that owns the project. It's possible that someone leaving a project prematurely is more of a liability than them being a member unnecessarily.

Still, unless Autodesk changes their mind, users don't have this ability. Your thoughts are better served in the IDEAS forum as it's  feature request. 

[daniel.nc.gijsbers]

Here I am a member with very fee rights, I can't even see the permissions. I could with another project but not this one.

Another thing, I am also a member of a project where both the project admin left the company. Good luck trying to find someone who can remove me from the project.

I would not be surprised if Autodesk is in violation of European law. Not having the ability to remove yourself from webservices is probably not legal.

[bhaltomPDPVW]

I received 42 punch list emails today for a project I haven't been remotely associated with for 6 months. Is Autodesk going to pay me to sort though and delete these emails every day? I didn't think so.

Give people the ability to remove projects and customize reporting! Even if I was involved with this project, I don't want a separate email for every loose fitting, scrap piece of pipe, or wire hangar of unknow origin on the project.  

[steveperkio]

May I suggest trying Revizto in lieu of Navisworks as part of the solution???

It is getting to be very usable and allows you to remove yourself from projects.

Plus they seem to be listening to the customers.

[adam976JZ]

I'd also like to be able to remove myself from BIM 360 projects but cannot seem to do so.

[RSomppi]

Did you try the suggestion stated in the post right above yours? It sounds like you can.

[Yien_Chao]

here a unofficial workaround to exit a project on ACC.

1. i add the BUILD module with a limited sheets (500 in my case)

2. if the other project also use BUILD and use over the limit of my subscription, it will ask me to choose which project to exit to be able to continue.

Y

[Chad-Smith]

This is beyond frustrating.

I continue to get project emails from my previous employer's account. I have dealt with the person who is now managing the account and they say they can't see me in the member list, and therefore I cannot be removed. I don't know how accurate that assessment is. This is why we can't rely on someone to do this for us.

In the emails when I press the View link it doesn't even take me to the project. It instead takes me to my list of projects, of which it isn't showing this particular project. But yet, somehow, I am receiving new emails with today's date on them.

These email notifications need an unsubscribe or remove from project link at the very bottom.

My Autodesk account is no longer associated with performing professional work in any capacity. It is now a personal account. In many places around the world this would require a link to 'Opt out' in some capacity.

[michael.campa]

Over three years on the roadmap and still not fixed.  Not even an option to leave a BIM360 group.  Wow...   😞

[SimonWhitbread]

@Chad-Smith "My Autodesk account is no longer associated with performing professional work in any capacity."

I think this is the problem Chad, if you changed your Autodesk ID email from corporate address to personal and its now retained you in any projects. 

At the very least, you will have to approach your previous employer and make sure they remove you completely from their system. This includes:

• BIM360 Account Admin removing you at an account level
• The Autodesk Account manager making sure you don't have access to any products / services.

To a certain degree it is the same as leaving a company and them not removing your old login details - its their responsibility, you cannot just take a DIY attitude to removing yourself from Active Directory...

[Chad-Smith]

The former employer is the easier part, as you would typically know who to contact.

The hard part is all the other company accounts whose projects you also worked on. 🤔

[daniel.nc.gijsbers]

Indeed specially if you do a lot of consultancy work