Read the property form forge viewer. It is giving the error 'Failed to load properties'

[chkj]

Read the property form forge viewer on onloadingfinished, while loading multiple models it is giving the error 'Failed to load properties' on the first time.

[mikako_harada]

If it is happening, it could be a timing issue.  I found the similar inquiry on stack overflow and my colleague who is the expert of viewer listed a possible cause:  

https://stackoverflow.com/questions/64153407/autodesk-forge-how-to-get-properties-of-multiple-select...

Please note that support for Forge API is mainly on stackoverflow which is a popular community discussion platform among coders.  if forge platform side and not BIM 360 specific API question, feel free to use stackoverflow:  

https://forge.autodesk.com/en/support/get-help

I also put some visuals how to use them here:  

https://fieldofviewblog.wordpress.com/2016/10/27/where-to-get-help-about-forge/

[chkj]

Thanks,

We are using getBulkProperies method, it is taking the time for fetching the property of each model(we are not getting all model property).

Do you have any other Idea of getting the property of models after loading the multiple models on the viewer(OnLoadFinished)?

[chkj]

Thanks.

I get the solution to this problem.