Installing Trueview 2018 in Windows 10 32bit

[Anonymous]

When I try to install last version of trueview 2018 in a Windows 10 32bits using the the standard 32bits installation in

https://www.autodesk.com/products/dwg/viewers

the installer refuses to install because the operating system is not supported. 

The System Requirements link is on window is :

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/System...

But the product is Trueview , not Autocad. 

Also the existing link for System Requirements in 

https://www.autodesk.com/products/dwg/viewers

is Trueview 2017 

 https://damassets.autodesk.net/content/dam/autodesk/www/products/DWG%20Viewer/docs/pdf/DWG_TrueView_...

but finally in this document I cannot see any problems with 32bits.

Any help will be appreciated.

[pendean]

is your Windows version 32bit?
What is your Windows version?

[Anonymous]

 As I have described, Windows 10 pro 32 bits.

But the processor is x64.

[pendean]

Is the file you are downloading called
DWGTrueView_2018_ENU_32bit.sfx.exe
Or something else?

Sadly it's no longer 1999 and we don't have 32bit PCs with Windows 32bit in the office to test it for you.

[Anonymous]

Exactly like that.

[Anonymous]

Is there any log to show me what's happening?.. Maybe it's a detection fault. I didn't find it.

[Anonymous · Accepted solution]

Ok I found it.

In file sysreq.chm in en-us/Docs subdir "Note DWG Trueview 2018 is not supported on the 32-bit versión of Windows 10". Incredible. As Autocad 2018.

But they eliminate the possibility to download previous versions. Then you need to Google 2017 version if you want to download it.

Well, I will try it or I will change the Windows version to x64 or something more creative...

[m_latz]

Here can you download previous version:

Previous TrueView version ...

regards

Markus

[Anonymous]

I also have the same trouble and have been well resolved, thank you very much.

[Anonymous]

It could be done touching the installation files and removing the limitation. It works.

[Anonymous]

I have solved the problem according to your method and again thank you very much. And I got some reference from the following article.

[Anonymous]

Can you please explain how "touching the installation files"? So you got it to install on a Win 10 32-bit machine?

[m_latz]

Generally if Autodesk disables the Windows 10 32-Bit support, there is a reason why, so in a productive environment, you should not do this !

But for other reasons you can just remove the "system requirement check" from the setup.ini file, then you can install Autodesk Trueview 2018/2019 also on Windows 10 32-Bit.

Comment out the following lines in the setup.ini file:

regards

Markus

[Anonymous]

Thanks, I actually figured out how to do that, and it worked.

[Anonymous]

   That's a typical comment from Eggheads who only do what Microsoft tell him to do.   Grownups in this field know that people have legacy systems they are supporting. You probably weren't even born in 1999.

  Comments like this from people like this have ruined the professionalism in the industry.  If you were as smart as you think you are you'd be using Linux anyway ....

[Anonymous]

Nice solution but why does Autodesk not include the corrected version of "setup.ini" for installing TruView on a 32 bit system within the file "DWGTrueView_2019_Enu_32bit.sfx.exe" which was especially prepared for this installation on a 32 bit system?

best regards

Richard

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@m_latz wrote:

Generally if Autodesk disables the Windows 10 32-Bit support, there is a reason why, so in a productive environment, you should not do this !

But for other reasons you can just remove the "system requirement check" from the setup.ini file, then you can install Autodesk Trueview 2018/2019 also on Windows 10 32-Bit.

Comment out the following lines in the setup.ini file:

regards

Markus

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