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Revit 2018 Updates not installing

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Message 1 of 2
Anonymous
660 Views, 1 Reply

Revit 2018 Updates not installing

Hi There

 

I have recently installed Revit 2018, via Virtual Agent downloads as the online install would not work.

 

I now have the same issue with the recent updates not installing via the Autodesk desktop app

 

Please could you assist or send a link to download the updates

1 REPLY 1
Message 2 of 2
srinivasarao.potla
in reply to: Anonymous

Hello@nrobinsonC3DH4

 

Thanks for your feedback.

 

Please try this

  • Exit ADA
  • Stop AdAppMgr Service
  • %Programdata% > Autodesk > Delete the “SDS” folder
  • Restart ADA.

 

Still you have problem, please try this,

 

Please send me the log files(srinivasarao.potla@autodesk.com), i will investigate the issue.

 

Please find the attachment for log file instructions.

 

Regards,

Srinivas

 

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