Licensing Service update is stuck

[chjm655]

I was updating the Autodesk licensing service and it has been stuck in the "installing" phase for several hours at this point. I'm unable to cancel it and don't want to risk force-quitting in the middle. Does anyone have any idea what I can do about this? As shown in the screenshot, I have Fusion 360 and 3DS Max 2020 installed and am currently trying to update to Licensing Service version 9.2.2.2501.

[srinivasarao.potla]

Hi@chjm655,

Thanks for your feedback.

i would like to know more about the issue. could you please send me the log files?

Please find the attachment for log file instructions.

Regards,

Srinivas.