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Autodesk Desktop App checks the Digital signature for all the updates. Could you please mention the name of the update, so that we will test and contact the product team to fix the digital signature issue.
Could you please mention the name of the updates, you tried to install and got the message"The digital signature needed for this install can't be verified. Please contact customer support."
Last time we got this message for navisworks and revit updates. Product team fixed the issue, it is not an ADA issue. ADA blocks the update if it doesn't have digital signature.
Please try this
Exit ADA
Stop AdAppMgr Service
%Programdata% > Autodesk > Delete the “SDS” folder
The Desktop App has started working again for most updates, Revit 2018 Steel Connections and BIM 360 Revit 2018 Add-in did not work and I installed them from the web site. I will see what happens next time we get updates.
The Desktop App has started working again for most updates, Revit 2018 Steel Connections and BIM 360 Revit 2018 Add-in did not work and I installed them from the web site. I will see what happens next time we get updates.
