Community
Autodesk Desktop App (Read-Only)
Welcome to the Autodesk Desktop App Forum. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot update the desktop app?

1 REPLY 1
SOLVED
Back to Community Archive - Read Only Category
Back to Topic Listing
Reply
Message 1 of 2
CAD_CAM_MAN
Advocate
1078 Views, 1 Reply
‎12-13-2019 02:42 PM
‎12-13-2019 02:42 PM

Cannot update the desktop app?

Whenever I try to open the desktop app I get a message box that says "Autodesk desktop app update required" (see below)

I can manually download the update and install it but whenever I install the update and try to open the desktop app I still get the "update required" message. I have tried rebooting after installing but still not working.  What do I need to do to be able to use the desktop app again?

 

 

DESKTOP_APP_ISSUE.png

Report
0 Likes
Reply
1 REPLY 1
Message 2 of 2
CAD_CAM_MAN
Advocate
in reply to: CAD_CAM_MAN
‎12-13-2019 03:06 PM
‎12-13-2019 03:06 PM

Uninstalled and reinstalled the desktop app per...

 

https://forums.autodesk.com/t5/autodesk-desktop-app/autodesk-desktop-app-fails-to-update/td-p/919952...

 

Now seems to be working fine.

Report
0 Likes
Reply
Reply

Forums Links

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Technology Administrators


Autodesk Design & Make Report

Report a website issue