Autocad 2023 english keeps crashing going to blue screen and saying video tdr failure how to fix

[rasabobo]

Does my driver have to update?

[pendean]

BLUESCREEN means your PC/Laptop hardware/video card is defective. Sorry.
You will need to take that to a repair shop, there is no AutoCAD fix for that.

[rasabobo]

It only do this when im on autocad nothing else

[pendean · Accepted solution]

That just means all of your other programs are not accessing all the hardware that AutoCAD is.
And WindowsOS is presenting you with the bluescreen, so your OS has decided your hardware is problematic.

Reach out to your hardware's support team (or take it to a repair shop if there is no support), they have fixes to perform. Good luck.

[rasabobo]

thank you

[rasabobo]

the hardware support team did everything and its still doing it. It have to be autocad application it gives a video tdr failure. 

[pendean]

@rasabobo you need a new computer if you already replaced your RAM and/or Motherboard and/or your video card, there is no software solution to fix a bluescreen hardware failure. Sorry.

BUT... if you wish to continue with your thoughts then I suggest you open a support case with Autodesk directly if you are on subscription to seek out Autodesk Support's help:
https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options/we... 

If this is an EDU license... EDU Support Access is here, look for the new automated pop-up with common questions
https://www.autodesk.com/education/support?startHelpBranch=AVA-edu-flow&mode=open&_ga=2.35539169.196...
and here https://forums.autodesk.com/t5/installation-licensing/education-license-renewal-lacks-renew-option-o... 

[rasabobo]

ohk thanks