AutoCAD 2016 won't launch

[Anonymous]

When I open the AutoDesk App it shows AutoCAD LT in upper left & when I hover over it, the cursor changes to a 'hand'.  But nothing happens when I click it!  How to I launch AutoCAD??

Just installed AutoDesk App & AutoCAD LT. 

Installation went fine.

Rebooted computer (twice - manually).

[Anonymous]

Just to clarify -- I installed AutoCAD LT 2018 (not 2016 in title).

[srinivasarao.potla]

Hello@dwinsta1

After installation of your product(AutoCAD LT 2018), you can see a launch button on ADA. if you click launch button, it will launch. if you want to do  you manually,you can click on the desktop icon and activate it.

Please find the attachment.

Regards,

Srinivas.

[Anonymous]

Srinivas,

Thank you for responding!

Yes, when I open the ADA & can see the launch button -- BUT NOTHING HAPPENS
WHEN I CLICK IT! That was my question.

Your response included "Please find the attachment." but there was not
attachment.

Regards,

Dave.

[Anonymous]

Srinivas,

Thank you for responding!

Yes, when I open the ADA & can see the launch button -- BUT NOTHING HAPPENS
WHEN I CLICK IT! That was my question.

Your response included "Please find the attachment." but there was not
attachment.

Regards,

Dave.

[srinivasarao.potla]

Hello@dwinsta1

I am not able to reproduce the issue. i am able to launch the product from ADA.

Please try this

• Exit ADA
• Stop AdAppMgr Service
• %Programdata% > Autodesk > Delete the “SDS” folder
• Restart ADA.

Still you have problem, please try this,

• Uninstall ADA
• Install latest ADA from here www.autodesk.com/ada-supportinstall

could you please send me the log files. 

please find the attachment for log file instructions.

Please find the screenshots.