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Update and patch deployment

Update and patch deployment

I would like Autodesk to consider working with some 3rd party vendors to allow for automated update and patch deployment because what you have now is a mess.  The desktop app is fine that it tells every user that there are updates and patches that need installed, but there is no means to automate the installation of these patches or even as an Admin to make sure they are deployed in a consistent manner.  With many users, nearly none of them will push updates unless the Admin physically sits down at each PC and does it for them.

 

I recommend reaching out to Zoho Manage Engine to discuss how to make your library of updates and patches available for them to distribute.  We use this system to deploy updates and patches for most of our software (MSoft, Adobe, Winzip, etc.)  Their catalog of patches that we can control how they deployed is VAST and it is not costly to use.  We can scan each PC every 4 hours, determine what patches are available, force them to install in the background at specified times and the users dont even need to interact with the tool.  I can get reports of PC's that are missing updates and control how this is done.

 

Please reach out to them to see how to make your library available to them because what you are doing now from an admin point of view is very painful.  Their support people (patchcloud-support@manageengine.com)

https://www.manageengine.com/patch-management/

 

Thanks.

Mike L

 

3 Comments
Ric_Weber
Advisor

Whether it be Zoho or some other options (preferably free), the ability to push updates to users systems would be FANTASTIC!!  I know for a fact that most of my users would rather step on a tack than make sure their updates are installed.  Please give us admins some relief from this!!  Thank you!!!

shallN6L5D
Advocate

This would also prevent users from installing unwanted updates.

At the moment it's all updates available, or none.

We have a specific version of Vault Client installed, which matches the Vault Server version. I want my users to install the updates for AutoCAD, Inventor etc but NOT the Vault update. If I could remotely control all the updates, this problem would go away.

We use InTune so that would be an ideal platform for us.

mlubbehusen
Explorer

Updating, we still would like some help from autodesk on this.  Now using Intune to deploy everything except autodesk stuff because they make it so difficult to work with intune with packages so big they don’t work.  With all of the cloud licenses and constant account logins, why can we not get an admin panel that allows us to push patches to all users?

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