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Allow users to see which Autodesk contract their account is linked to
Please add the ability for a user to see if their account is linked to an Autodesk contract and if so, which contract # it is linked to. Today when visiting the Manage Profile page, there is no indication whether the account is linked to a contract. This lack of information often results in support tickets being opened which could be avoided if this information was something a user could bring up him/herself.
Thank you for the post! We will look into this, but first can you please provide some more details for your request?
Are you looking for end users to be able to see the contract number in the Products and Services section of Account? Or the Profile section of Account? On the Products and Services page we display a product if the user is assigned to use it, but the contract details are only visible to the purchasers in the Billings and Orders tab.
1. I'm purely looking for the contract number at a minimum. Something that would uniquely identify the currently active contract my company has with Autodesk. If you could provide something like Contract #12345383 - ABC Construction Inc - TokenFlex
2. The particular location isn't as much of a concern. If there was somewhere on the manage.autodesk.com/cep site that a person could click on to bring the contract info up that would be great. If not the info should be viewable when viewing a person's account under accounts.autodesk.com.
Thank you for the details! Contract Managers and Software Coordinators are able to see the contract number and other information on the contract details page. Do you need users who do not have administrator privileges to be able to see the contract number as well?
That's right. Today the non-Contract Managers and non-Software Coordinators end up calling me to find out what this information is. If these people can see the contract number themselves this would save a phone call. These individuals know the account is linked to something but can't see what that something is.
