Add an option on the web portal to Hide Cancelled Suscriptions

[Anonymous]

Hi Everyone.

My company need to use monthly suscriptions.

On a couple occasions we had Issues with the Bank and the renewal did not pass and the suscription got cancelled.

We purchase the products again because we could not reactivate the original suscription with Digital Rivers.

I already move the users to the new  suscription.

However the old ones are cluttering the panel:

Yellow are Cancelled Suscriptions

Is there a way to Hide the suscriptions or contracts that are no longer valid?

It would be great if you can filter only active suscriptions.

Thanks.

[markalawrence]

yes we need this to

[payton.a.smith]

Hi there, 

The current functionality is that expired subscriptions should disappear. If you are seeing a different experience, please contact our support team: https://knowledge.autodesk.com/contact-support 

Best,

Payton Smith