Showing Updates That Are Already Installed

[OwenWhitehouse_ASTI]

I used the Access app to install the Revit 2023.1.1.1 update yesterday, and it seems to have gone well. Today, I was informed by the Access app that I need to install that same update.

What gives? Why is this such a hard problem? Of all the functionality that was removed, this was one of the few features that was kept, and supposed to be fixed. So disappointed.

[pendean]

Log out and back into ACCESS fix the issue? Tat was the old ADA fix for most users 🙂

[OwenWhitehouse_ASTI]

Well, that WAS a way to deal with this with ADA, but with Access, signing out is going to log you out of all Autodesk SSO sessions, thus kicking you out of all Autodesk tools that you're using.

[OwenWhitehouse_ASTI]

Following up, signing out and back in did not correct the issue but it did kick me out of all Autodesk tools and strangely, Desktop Connector did not respond to the SSO login, staying signed out until I manually signed that app in again.

[danny.polkinhorn]

@OwenWhitehouse_ASTI , we are aware of this issue with Revit 2023.1.1.1 and are working on a fix to address it.  Thanks for your patience.

[DonBAE]

@danny.polkinhorn this also happens with the "Roombook Areabook Buildingbook v1 for Revit 2019" update

[awatt]

Currently having this problem with Autodesk Licensing Service - 13.0.0.8122 -Win -Update.

[danny.polkinhorn]

The issues with the Revit 2023.1.1.1 update showing and older extensions showing as updates has been resolved.  If you are still seeing this issue, please update to the latest release.  https://www.autodesk.com/products/autodesk-access/overview

[jason_ellison88KTV]

 I just removed (2020-24), restarted and re-installed everything (2024), now I have this issue when I did not have it before. I used the Autodesk Custom Install to install :

Description
AUTOCAD

Package content
AutoCAD, AutoCAD Architecture, AutoCAD Raster Design, AutoCAD Mechanical

[rhermancc]

I am having the same issue with Autodesk Licensing Service 13.3.1.9694 update which was released October 24, 2023. I install the update but later in the day it shows up again in available updates in Autodesk Access.

[Ric_Weber]

@danny.polkinhorn I am showing the same version pop up, but interestingly, mine shows a released date of October 23, 2023.  Why the one day difference?  Same exact version number.  

[jorgen.bjornes]

also Vault pro client 2023.4