Autodesk Access

[whitebirchstudios]

I have Autodesk Access installed, I am logged in, but it isn't giving me any updates. My MAX 2023 is at "MAX Olympus", which is the original version release.

[pendean]

@whitebirchstudios Double-check availability of that here too (and install it if you wish)

https://manage.autodesk.com/products/updates

[whitebirchstudios]

Yes, thanks, but that isn't the issue. Autodesk Access isn't working.

[fergal_adsk]

Hi @whitebirchstudios  , If you able to collect the log files for your machine and log a Case, our support team can help solve the problem for you. https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-Use-the-Log...

[Simon_Weel · Accepted solution]

Autodesk Access isn't working.

That's the problem. If you read some posts in this forum, you'll notice you're not alone. It's 'work in progress' so better not rely on it. Just check your Autodesk Account page regularly for updates.