Slow File Loading & Copy Clip Functions

[Anonymous]

I am running AutoCAD 2017, I am on a network with two other AutoCAD 2017 users. When those two users do not have their AutoCAD programs running my file loading and copy clip functions speeds are very, very fast. When those users have their AutoCAD programs running my file load and copy clip functions run very, very slowly.

Anyone know why this might be happening?

Thank you,

John

[cheryl.buck]

Hi John @Anonymous,

I see that you are visiting as a new member to the AutoCAD Mechanical forum. Welcome to the Autodesk Community!

A couple things I can think of that might affect this are network bandwidth and network permissions. If bandwidth is the issue, your coworkers create 3 times the load on the network than you do alone. If permissions is the issue, it is possible that they could have higher level permissions than you so their activity on the network takes priority.

An IT person is probably going to know how to troubleshoot a network issue of this sort. 

Please select the Accept as Solution button on the post that helped solve your issue or answered your question.

And if any post was helpful, Kudos are always welcome.

[Anonymous]

Hello,
These possible solutions have been explored and we've found that the bandwidth is sufficient and there is now discernable "choking down" of the speed due to intranet activities. As for permissions do you mean permissions on the network? If so I am an administrator on the network and I would believe I have higher permissions than the other two users.

But, is there a "permissions" level for the AutoCAD program itself that has to access something over the internet? Some kind of "online authorization" that is triggered by launching AutoCAD operations??

Thanks,
John

[cheryl.buck]

Hi @Anonymous,

Thank you for the information. The permissions I mentioned are on the network operating system and need to be set per your organization's unique usage, this may require IT support. 

A few other possibilities to check are:

• Licensing, check that you and one of the other users are not accidentally utilizing the same same license. 
• Are you and another user working on a file at the same time?
• Do you have any add-ons installed in AutoCAD?
• Are you and the other users sharing components across the network in AutoCAD (profiles, plot settings, etc.)?

If you are concerned that there is a corruption in the AutoCAD install on your system, you could try running a repair, or resetting AutoCAD to defaults, or do a reinstall. In the case of a reset or reinstall, be sure to try running it prior to migrating your settings back into it and make sure you have all the latest updates installed. The following Autodesk Knowledge Network (AKN) articles cover these options. 

How to repair AutoCAD or vertical installation

How to reset AutoCAD to defaults 

Recommended uninstall and reinstall procedures for AutoCAD

Also if you have custom settings, recommend backing them up prior to attempting either a reset or repair. 

How to import, export, back up, and transfer settings to and from AutoCAD

All current updates are available through your Autodesk Account or from the Autodesk Desktop App.

All the best,

If my post was helpful, Kudos are always welcome.

And if it resolved your problem, please select the Accept as Solution button.

[cheryl.buck]

Hi @Anonymous,

I am just checking in to see if you were able to resolve your issue or if you still need assistance with it. 

All the best,