How can I stop AutoCAD from collecting my data? My AutoCAD Map 3D runs fine when I'm off line but is real slow and stops for 20 seconds every couple of minutes when on line. I created a case number but getting the run-a-round. I'm guessing midnight is past their bed time (11am eastern time). With AutoCAD being the only thing running, my WiFi data spikes every time I touch something in AutoCAD. This new way of data mining is costing me 15% in productivity. I though software was to help productivity.
@mnashQV87L wrote:
How can I stop AutoCAD from collecting my data? My AutoCAD Map 3D runs fine when I'm off line but is real slow and stops for 20 seconds every couple of minutes when on line. I created a case number but getting the run-a-round. I'm guessing midnight is past their bed time (11am eastern time). With AutoCAD being the only thing running, my WiFi data spikes every time I touch something in AutoCAD. This new way of data mining is costing me 15% in productivity. I though software was to help productivity.
Greetings.
We are mostly end-users like you in these forums, we can't see or help with "case numbers".
Can you post screenshots or a video of what you see, when does it occur, what triggers if any, and if this happens in ALL files or just this one?
OR... Actively open another support case (or ten) with Autodesk if you are on subscription to seek out Autodesk Support's help: https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options/we...
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