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Renew license

9 REPLIES 9
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Message 1 of 10
Anonymous
866 Views, 9 Replies

Renew license

Anonymous
Not applicable

This issue is not fixed for me, just tried to open Autocadlt, lost a whole day yesterday, can someone explain what is going on ?

0 Likes

Renew license

This issue is not fixed for me, just tried to open Autocadlt, lost a whole day yesterday, can someone explain what is going on ?

9 REPLIES 9
Message 2 of 10
Anonymous
in reply to: Anonymous

Anonymous
Not applicable
Accepted solution

Ok, by adding serial number this time the software has allowed me access, would be helpful if we had some explanation

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Ok, by adding serial number this time the software has allowed me access, would be helpful if we had some explanation

Message 3 of 10
muriel.a
in reply to: Anonymous

muriel.a
Alumni
Alumni

Hi @Anonymous !

 

Have you tried entering your serial number?

 

If so, are you getting an error message and what does it say?



Muriel Assuncao
0 Likes

Hi @Anonymous !

 

Have you tried entering your serial number?

 

If so, are you getting an error message and what does it say?



Muriel Assuncao
Message 4 of 10
muriel.a
in reply to: Anonymous

muriel.a
Alumni
Alumni

It looks like we posted at the same time.

 

I'm happy to hear it's solved for you now!

 

Apologies again for the inconvenience.



Muriel Assuncao
0 Likes

It looks like we posted at the same time.

 

I'm happy to hear it's solved for you now!

 

Apologies again for the inconvenience.



Muriel Assuncao
Message 5 of 10
Anonymous
in reply to: muriel.a

Anonymous
Not applicable

I have this same issue!

 

Have tried logging numerous cases on your support website but no one will come back to me!

 

Lost time is lost money that my company won't get back!

 

Please help!

0 Likes

I have this same issue!

 

Have tried logging numerous cases on your support website but no one will come back to me!

 

Lost time is lost money that my company won't get back!

 

Please help!

Message 6 of 10
seamus556
in reply to: Anonymous

seamus556
Explorer
Explorer

I have the same issue!

 

Tried reinstalling the software but no luck.

 

Can someone help



0 Likes

I have the same issue!

 

Tried reinstalling the software but no luck.

 

Can someone help



Message 7 of 10
Anonymous
in reply to: seamus556

Anonymous
Not applicable

I had to wait for Autodesk to fix it last time, lost a days work and foolishly just shut down autocadlt and now have the same problem as you, nothing you can do unfortunately, autodesk are aware of the problem if that helps 'not really'

0 Likes

I had to wait for Autodesk to fix it last time, lost a days work and foolishly just shut down autocadlt and now have the same problem as you, nothing you can do unfortunately, autodesk are aware of the problem if that helps 'not really'

Message 8 of 10
dylan_stoddard
in reply to: Anonymous

dylan_stoddard
Contributor
Contributor

Temporary solution. Run Remove AutoCAD 2016 LT app, and reinstall CAD as 30-day trial. 

 

Autodesk is working on a long term solution, but the 30-day trial should help you make your deadlines.

0 Likes

Temporary solution. Run Remove AutoCAD 2016 LT app, and reinstall CAD as 30-day trial. 

 

Autodesk is working on a long term solution, but the 30-day trial should help you make your deadlines.

Message 9 of 10
mfowler
in reply to: dylan_stoddard

mfowler
Community Visitor
Community Visitor

I have an employee working remotely that is having the same problem.  Entering the serial number isn't working.  Since she is not in the office, removing the software and reinstalling the trial version is not an option.  

0 Likes

I have an employee working remotely that is having the same problem.  Entering the serial number isn't working.  Since she is not in the office, removing the software and reinstalling the trial version is not an option.  

Message 10 of 10
Anonymous
in reply to: mfowler

Anonymous
Not applicable

Just received an email from Autodesk customer support asking me if i have tried entering my serial number when the error comes up!?!?!? THIS IS OUR PROBLEM AUTODESK! 

 

24 hours already lost and this is still not fixed, disgraceful!

 

 

0 Likes

Just received an email from Autodesk customer support asking me if i have tried entering my serial number when the error comes up!?!?!? THIS IS OUR PROBLEM AUTODESK! 

 

24 hours already lost and this is still not fixed, disgraceful!

 

 

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