Re-activation

[Anonymous]

Hello

I have been using AutoCAD LT perfectly well. However this morning it is asking me for an activation code. I have logged into my account on the autodesk website and found my serial number. I type it in, it gives me a tick, i click activate....it starts to load and then just asks me for the code again. It continues to do this until eventually it just says this was not acitvated and it closes down.

Any ideas?

Kind regards

Daz

[hwalker]

Welcome to the Forums

This is a problem on the Autodesk side of things. They are looking into it now

You can find all the information on this page.

[Anonymous · Accepted solution]

Thank you

The link says that this issue has been resolved, however it is still a problem for me. Has it gone down again?

Kind regards

Daz

[muriel.a]

Hi @Anonymous,

Have you tried entering your serial number?

If so, are you getting an error message and what does it say?

[Anonymous]

I had the problem yesterday. But it seems to be resolved. I use my subscription from two different locations (home and at the office) and both are operational this morning. This morning I tried opening at my work loation where I had the problem yesterday. I didn't try it at home yesterday. when I loaded LT 2016 it started out as you describe, with the dialog box asking for the serial, but this time after I entered and clicked on "Activate" it loaded right up and was good as new. The whole experience yesterday was very frustrating and I lost several hours of work trying to resolve it. But with this message board I did get some relief knowing that people where aware of it and working on it.