File Saving Error

[LieuxArchitects]

 Hello,

I work in a small architecture office (2 principals, 4 staff). We are all encountering the following error on a VERY regular basis when saving files (see image).

Trying to save again immediately after will result in a successful save. Closing the file after this message (without re-saving) will result in the .dwg file DISAPPEARING, which is terrifying.

Is this an autosave-related problem? (ie triggered by initiating the save command while CAD is already autosaving?) How can we prevent this from happening?

This may be a network problem on our end rather than a CAD problem, but I'm hoping someone can help us understand what is happening when this message is created, so that we can troubleshoot the problem. 

Many thanks!

Elisa

[pendean · Accepted solution]

What changed recently with your office setup, PCs, network or file server? the type of errors you are reporting has a lot to do with where the files are stored and operating system access levels.

BTW: autosave is not a proper file save: there is no replacement for a manual save often. autosave is only there to maybe, maybe, help if there is a power outage or a PC crash. Nothing else.

[LieuxArchitects]

Thanks, that helps!

I'm not familiar with our network setup (or in charge of it), and to the best of my knowledge nothing specific was changed when the error started popping up, but we've had some unrelated network access issues recently so it seems the most likely culprit (to me).

Just wanted to rule out a fixable CAD-specific issue / glitch.

[Emmsleys]

For troubleshooting I would suggest the following; 

• Test saving the file locally and off of the network. Does the issue happen there? 
• Try the same process on a brand new file as well. 
• Log on as a new user on you system and test AutoCAD there try saving both locally and to the network (with full access rights) If the issue does not happen there take a look at your profile settings. 
• Manually saving your work is probably the best option although it can be tough to remember at times. 

Understanding AutoCAD backup/save is a good to read through and get a better idea of the saving/backup process. 

Let me know if you have any other questions. 

[Imui]

Hi,

 why is there a . (dot) after the .dwg ?

[Emmsleys]

Circling back on this thread, feel free to post back should you have any other questions or had a different work around that resolved your issue.

Thanks for your time.

[LieuxArchitects]

For proper grammar, I would assume.

[LieuxArchitects]

Hello, thanks for the troubleshooting suggestions. Unfortunately I have very limited time to devote to troubleshooting a problem that hasn't slowed us down substantially, it's just a bit of a nuisance. Was just wondering if anyone had already encountered the problem and/or had any insight into that error message.

To respond:

-we always regularly save our files manually 🙂  (but also have autosave set up),

-the problem happens with pretty much all our files, and happens specifically when manually saving (but not on every save)

-I will test out saving to my local drive today and see if it happens there too,

-I will test out a different network account  if I can (all of the CAD stations are currently on the same network account).

Will post on the results. 

[LieuxArchitects]

I've accepted one of the replies as a solution, because the problem seems to have magically fixed itself. The mystery remains unsolved.... for now.

[Emmsleys]

Thanks for the update and providing your input. Post back should the problem happen again.