AutoCAD LT 2016 Start screen will not fill the entire screen

[ronen]

Hi,

Just installed AutoCAD LT 2016, and the start sreen fills only 2/3 of upper left screen.  Any idea how to fix this?

[pendean]

No sure what you mean exactly: can you better clarify?

[ronen]

Yes, when I start the program, the welcome screen that features recent files
as well as a choice of actions, does not show on the entire screen (see
attached). And also does not respond well to mouse clicks.



Ronen Gilat





423-307-3983

www.gilat.org



Please consider the environment before printing this e-mail.

[ronen]

[pendean]

Are you running LT2016 on a tablet or laptop with a hi-res display?
And did you change the display settings? Windows OS is what?

See the double at the bottom? It appears your video card is chocking or your AutoCAD is locked up too.

[ronen]

laptop with 1920 X 1080 display. No, i did not touch the computer. and it was fine in the LT2015 version.  Runing windows 8.1

the program is working just fine... it just the welcome screen.

[pendean]

OK, that matches my monitor settings so that's not it: does the problem fix itself if you maximize the AutoCAD screen? I notice it's not in your screenshot.

Have you restarted your PC since the 2016 install? See below, I don't seem to have that issue (not maximized).

[ronen]

No, the problem does not fix it self when maximize, and yes, I did restarted the computer since the installation.  No luck...

[ronen]

Well, this is what happen when i play with the window size.  i have tried the same when a drawing is open, and everything is fine.

[pendean]

OK, about the only time I see that is if AutoCAD and a video card do not get along. May I ask what is your Vid Card and your PC specs?

[ronen]

Sorry for the delay.  I'm using AMD Radeon HD 8700M, and also Intel HD Graphics 4000.  It may be that those two don't play nice with one another.

Computer: Samsung Series 7 Chronos, Intel Core I7 2.40Ghz, 8.0 GB memory.

[pendean]

I've read oter users with dual video cards having to turn one off in the system BIOS or being able to assign it for special use in order for such issues going away.

Bottom of this link offers two tips, one a youtube video and the other a lower compatibility mode solution. I'm sure there are others if you want to explore in your favorite search engine http://www.tomshardware.com/forum/372529-33-help-disable-intels-hd4000-enable-radeon-7670m

[ronen]

thanks, highly appreciated.  I'll keep you updated.

[bryce.thelin]

This does look like AutoCAD could be using the wrong video card. Were you able to set AutoCAD to use the AMD card or disable the Intel card in your bios, and did that help?

[ronen]

No, I was not successful. The AMD card already had the LT2016 as a "high performance" and I was not able to fix this. I do appreciate your concern and follow up. One day I'll have time to try and resolve this...

Thanks again.

[bryce.thelin]

Try this:

1. Click the Start menu and type "display" in the search field or type it at the desktop.
2. Select "Smaller - 100%" and then click Apply.
3. Log out and back in to Windows or reboot the computer.

Let me know if this fixes the problem.

[bryce.thelin]

Hi Ronen,

Did setting your text size in Windows to 100% fix the problem? I had a case with this with another customer and that took care of it for him.

[ronen]

Thanks for following up on this, however, I am out of the country until the middle of the month without my computer. Upon getting back I will try this and update you.

Thanks again.

[alegarvaz]

I had the exact same problem, and this solved it for me!

[Anonymous]

I'm having the exact same problem. The help screens do the same thing.

Acer laptop with Intel HD Graphics 4000.