Auto Renewal Vs Discount

[iant123DM83S]

Hi team LT

Ian the 'human' here [haven't taken my mRNA Moderna 'operating system' shot yet. Keeping my DNA human thank you! ].

To prove "I am not a robot:

" $1,595 - $1,340 = $255.

The Autodesk robot system sent me an email today advising my 3 year SUBSCRIPTION is due.

It boasted the price is discounted at $1,595. So I looked online to see how much I am saving. Online was $255 cheaper than the Autodesk discount:-(

Discount my ar$# [foot]... I can get a new subscription for $255.00 cheaper on line at the current rate. Huh? How does that work?

I rang Autodesk [and listened to AI robots for 45+mins] till a sweet girl finally answered, who tried to convince me that 'paying more' than the Autodesk offer I could get online, was actually discounted [copmapred to usual price]. Huh?

I asked to speak to someone higher up who could match online Autodesk AU price, she said someone would call, waited all day, no one did. Am I missing something here or do I need another exabyte of Moderna homo deus GENE EDITING mRNA injected unlawfully into my godgiven DNA to understand this logic? Cyber Humour!

OPTIONS

1. Renew my current subscription [for 3 years] at $1,590

2. Delete my current subscription [only days remaining] and Re- SUBSCRIBE for $1,340... Duh!

NB:

My insurance company gives me LOYALTY discounts the longer I stay with them. Incl match price promotioanl offers. Autodesk, not so!

QUESTION

If I RE-Subscribe for 3 years, to save $255... what technical issues should I prepare to face when Re-Loading /.\-LT?

- Obviously i want to save my settings from the current version.

- What is the best way to RE-Subscribe, but keep my settings [Workspace, pgp, etc.]

- Do I delete my current subscription first?

- Or will I be able just download and follow the prompts...

Any LT re-loading tips that a 'human' can understand welcome.

One would think Autodesk would give loyalty reward and match their own offer.

Have a great day.

 

[RobDraw · Accepted solution]

Major purchases usually come with choices (and risks) but, as a consumer, you are protected to some extent. Do what you feel is right for you or ask a robot for an answer that is derived from logic.

[Lareedrdg]

Im having the same issue with my subscription per month price going up in May.  I checked online and a new subscription was $48.00 -WHICH IS $20.00 cheaper per month!   So i called and spoke to a gal who CANCELLED MY OLD SUBSCRIPTION AND got me in on the 20% off promotion and thought I was all set.  Now this month the price per month was deducted as $64.80!   WHERE IS THE NEW DISCOUNTED SUBSCRIPTION PRICE??   As a single mom, part time consultant, I use Autocad but am wondering if i need to look at competitor's products.    IF THIS IS HOW THEY TREAT CLIENTS WHO HAVE BEEN LOYAL TO THEIR PRODUCT FOR TWENTY YEARS??

[pendean]

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@Lareedrdg wrote:

...but am wondering if i need to look at competitor's products.    IF THIS IS HOW THEY TREAT CLIENTS WHO HAVE BEEN LOYAL TO THEIR PRODUCT FOR TWENTY YEARS??

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You do what you need to do all the time: not everyone can afford price hikes, these days are tougher than usual to boot. Autodesk is a commercial business with shareholders, and just like every single commercial business with shareholders, they always come first.

The only exceptions are $1Million plus customers, which I'm sure as heck not.

Good luck.

[RobDraw]

Thinking you know and actually knowing the agreement that you signed is completely up to you. Reaching out to a user forum isn't going to do much for you. It sounds like you signed up for a one month discount. It is a monthly subscription, right. As opposed to a monthly payment for a longer term contract.