why my publish missing info but plot normally display

[roy2704_lam]

 this is my plot setting

 plot normally

 here is my publish setting

 found some missing info cannot display

here is the link with cad file:
https://drive.google.com/drive/folders/1OWYA9OdxG9p_sdgUT0YkjopcyG7-OweM?usp=drive_link

 

   

[CGBenner]

@roy2704_lam 

Welcome to the forum!  Can you tell us what version of AutoCAD you are using?

[roy2704_lam]

i am using 2023 version

[roy2704_lam]

i am using 2023 version 😭

[pendean]

PLOT and PUBLISH output the same here for me in AutoCAD2023.1.6

[roy2704_lam]

oh, thank you for helping me to try, apparently my setting goes wrong somehow, or have i deleted some essential files? 

[roy2704_lam]

and also here are my op settings, did I do something wrong with it ?

 

[pendean]

turn background publishing off and see if that helps @roy2704_lam 

[AllenJessup]

I don't know if this will make any difference. But I notice in your Publish settings you have Publish to: set to PDF. We usually leave this set to - Plotter named in page setup.

[CGBenner]

@roy2704_lam Did the information provided answer your question? If so, please use Accept Solution so that others may find this in the future. Thank you very much!