While i try and Sync one particular drawing, i get an error Sync Failed

While i try and Sync one particular drawing, i get an error Sync Failed

Anonymous
Not applicable
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Message 1 of 8

While i try and Sync one particular drawing, i get an error Sync Failed

Anonymous
Not applicable

Using AutoCAD2013.

 

I'm able to sync other drawings but facing issue with only one drawing.

 

What should i do?

 

 

Edited by request
Discussion_Admin

 

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Replies (7)
Message 2 of 8

pendean
Community Legend
Community Legend
sync to/from where exactly?
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Message 3 of 8

Anonymous
Not applicable

from AutoCAD to IBM Tririga

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Message 4 of 8

pendean
Community Legend
Community Legend
You will need to reach out to IBM TRIRIGA's support for help with their product and sync feature https://www.ibm.com/support/home/
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Message 5 of 8

Anonymous
Not applicable

But other drawings are getting synced , except one

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Message 6 of 8

pendean
Community Legend
Community Legend
Can't help you, IBM TRIRIGA is not a common tool around here.

Files usually don't sync for these common reasons at other services, explore them while you reach out to their support https://www.qnap.com/en/how-to/faq/article/why-can-i-not-sync-some-files-to-cloud-services
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Message 7 of 8

john.vellek
Alumni
Alumni

HI @Anonymous,

 

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

 

While I agree with Dean' assessment that this is likely a sync problem on the storage side of the equation, I am happy to look at the file if you can share it. I will look for any corruption, large size, xref's and attachments, missing fonts, etc.

 

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
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Message 8 of 8

Mistress0fTheDorkness
Collaborator
Collaborator

If I was experiencing this issue, I would detach the file from the database, purge, -purge/regapps and run audit, before reattaching the file to the database and trying again. 



Melanie Stone
Facilities Data Management
IWMS / CAFM / CMMS / AutoCAD / Archibus / Tririga / Planon / MRI Manhattan CenterStone / Revit / data normalization, data mapping, reporting and process documentation
mistressofthedorkness.blogspot.com/
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