Trial Version of AutoCAD 2016 not working.

[Anonymous]

Hello,

I downloaded the trial version of AutoCAD 2016, and it keeps prompting me for a serial key, and not giving me the option of "free trial", with the countdown of days I'm seeing on some of the screenshots shown in this forum. 

Is there an easy solution? 

[Anonymous]

here is a screenshot of the first screen it goes to, without the "free trial" option.

And a shot of the next screen i made it to, which also has no 'free trial' option.

[camilo.lemos]

Hi @Anonymous and welcome to the Autodesk Community!

Have you had a trial of AutoCAD installed on your computer prior to this one?

Did you just recently install the program?

Thank you,

[camilo.lemos]

Hi @Anonymous and welcome to the Autodesk Community!

Have you had a trial of AutoCAD installed on your computer prior to this one?

Did you just recently install the program?

Thank you,

[Anonymous]

Hi Camillo,

I installed 2016 trial last night.  I had not previously used a trial.

Pete

[camilo.lemos]

Thank you for confirming, Pete!

Can you please send me a Private Message (double-click on my camilo.lemos user name, click on Send This User A Private Message on the right side of the page) containing your full name and address and phone number? I'll check with our Customer Care team if there's anything they can do.

Thank you,