Message 1 of 10
Tool Palettes saved in Autodesk Docs trying to upload when it shouldn't
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report
Hello All,
My company is considering switching to BIM 360 and the Construction Cloud for all projects as our panzura server contract is coming to an end.
I have been testing using the cloud and have had great results, but I am getting a strange error that I hope someone can help me with.
We have dozens of tool palettes that I manage. I use the 2-folder workflow. I have a BUILD folder where I make changes to the tool palettes and then a DEPLOY folder, which all my user are connected to and pull the palettes from. When I make changes to the BUILD folder, I copy the contents to the DEPLOY folder with a batch file (as to avoid copying files that did not change) and everyone can see the changes.
This workflow works perfectly on our traditional server, and it works in the cloud as well with one exception.
When my users close CAD or Civil 3D, CAD is trying to write the palettes back to the deploy folder. This folder is set to give them read permissions only so that the tool palettes are safe. This results in 59 files failing to upload and throwing errors in the desktop connector whenever CAD is closed.
I was under the impression that the Tool Palette File Locations in the options dialog would write to the topmost path, and that path for all of them is the default tool palette path that autodesk sets. C:\Users\User Name\appdata\roaming\autodesk\c3d 2024\enu\support\toolpalette and then my tool palettes located at C:\Users\User Name\DC\ACCDocs\COMPANY\COMPANY CAD Libraries\Project Files\TP\DEPLOY is below it.
Anyone have any ideas? I am currently testing everything in AutoCAD 2024 (although I tested and the problem happens in AutoCAD 2023 and 2022), and everyone is using the latest release of the Autodesk desktop connector (v.16.2.0.2007) and also had the problems on previous release (v.16.1.1.1950).
Maybe this post belongs in a BIM 360 or Desktop Connector forum? Not sure.
Thank you