Something happen after 6 years

Something happen after 6 years

Robertas_Suminskas
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Message 1 of 6

Something happen after 6 years

Robertas_Suminskas
Enthusiast
Enthusiast

AutoCAD breaks and corrupts files when I switch between views (Top, Left or ...). Also, it converts files to non-AutoCAD applications. This is very annoying when you pay this price for 3D software. Usually, I do preparation with AutoCAD LT and when I am finishing with fusion.

 

I received a drawing from the manufacturer. They don't share 3D models, so I have to prepare myself. I copied all sketches from the manufacturer drawing to AutoCAD's newly created file. This time I am using full AutoCAD. I wanted to prepare sketches for 3D to use in fusion. The drawing is very light, and I don't see a reason why it should break. I don't think that the full version of AutoCAD is worth that money when they have serious bugs.

 

Also tried model 3D with AutoCAD, but "presspull" command is buggy. I read forums and I did a lot research, I watched YouTube to replicate "presspull" function but on my computer behaves different. I have good spec computer with RTX Quadro A4000.

 

Putting AutoCAD on subscription and making unusable it is unacceptable.

 

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Message 2 of 6

RobDraw
Mentor
Mentor

You can tell Autodesk about this in Product Feedback or the complaint department, down the hall and to the left.

 

When you are done, you can come back here and ask questions to figure out what YOU are doing wrong because what you are describing is not typical AutoCAD behavior and most likely OIE.


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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Message 3 of 6

Robertas_Suminskas
Enthusiast
Enthusiast

If they had a support forum, I would write to that forum. But they don't have it.

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Message 4 of 6

pendean
Community Legend
Community Legend

@Robertas_Suminskas wrote:

If they had a support forum, I would write to that forum. But they don't have it.


really? Autodesk Product Feedback (and complaints, and more) has been up and located here for years now https://www.autodesk.com/company/contact-us/product-feedback

 

And for seeking actual help... You can open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options/we... 

If you are a student, or something else in that EDU Ivory towers universe... EDU Support Access is here, look for the new automated pop-up with common questions
https://www.autodesk.com/education/support?startHelpBranch=AVA-edu-flow&mode=open&_ga=2.35539169.196... 
and here https://forums.autodesk.com/t5/installation-licensing/education-license-renewal-lacks-renew-option-o...

Bookmark those links. HTH

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Message 5 of 6

Ed__Jobe
Mentor
Mentor

@Robertas_Suminskas Fusion 360 can use the dwg's as sketches for extrusion. You don't even need AutoCAD.

 

If you have access to administer your software, here are the exact steps to create a case from your account.

acad manage.pngaca support cases.pngacad support request.png

Ed


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Message 6 of 6

RobDraw
Mentor
Mentor

@Robertas_Suminskas wrote:

Also, it converts files to non-AutoCAD applications.


AutoCAD does not do this unless told to do so by the user using an export command. (Are you may be talking about the icons?)


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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