"Checking License" Splash screen

[dmanning]

Our company has 2 stand alone license of Autocad 2017 with Advance Steel 2017, every time we start the software and it gets to the "checking license" splash screen our administrator gets an email from Autodesk saying we need to use this activation code. Our software is activated. These emails are up to approx. 63 per day. Is there a way to turn this feature off or disable it. Thanks 

[stevetamplen]

Hello dmanning116 and welcome to the Forums!

You should check out this article:

Software hangs at "Checking License" or "Loading"

If nothing in that article helps, you should be able to get assistance here:

activation and registration

Please post back to let me know if you get this resolved.

If my post answers your question, please click the "Accept as Solution" button for that post. This helps everyone find answers more quickly!

[stevetamplen]

Did any of the posts get your problem resolved?

If so, please hit the Accept as Solution button so that more community members can profit from the solution.

If not, please post back and I will be happy to help you!

[dmanning]

Software hangs at "Checking License" or "Loading"

If nothing in that article helps, you should be able to get assistance here:

activation and registration

Please post back to let me know if you get this resolved.

Neither of these worked...our license admin is in contact with Autodesk, and working on a solution but still no fix for our problem. Thanks

[stevetamplen]

Hello dmanning;

This might sound like a weird question, but are you using a version of English on your Operating System that is not English (United States)?

We have seen an issue similar to yours where that is the case.

I look forward to your reply.