Hi,
am I correct that you switched either to Windows 10 or upgraded AutoCAD from a prev. version?
If so you need to accept that HP does not update a lot of their plotter drivers any more and so every newer software needing full compatibility of a driver for Windows 10 fails to use these plotters.
There exists an AKN article with one special driver for the DJ500 that is suggested, hopefully that helps you too >>>click<<<.
- alfred -
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Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ...
blog.ish-solutions.at ...
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CDay 2024------------------------------------------------------------------------------------
(not an Autodesk consultant)