Partial Customization File Commands Not Working

[Anonymous]

Hi,

I've successfully added a .cuix (APLUS) to my AutoCAD 2017 Student Version. The tabs show up and everything looks fine, but when I click on any of the buttons/enter a command, all I get is an "unknown command" message. All standard commands work just like before.

Why could this be?

Thanks,

Victoria

[john.vellek]

Hi Victoria,

The command that don't work must be in a location that has not been added to your File Support Search path in Options.  Can you check that and let me know if this is the case?

Also, how are you loading your commands? Do you have an ACADDOC.lsp or do you have them load when the button is clicked?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Hi,

thanks for the quick reply!

the folder that the .cuix is in is linked in both the File Support Search and the Working File Support Search Paths. Even though I don't know why they would be, is there a way for me to check if the commands are located somewhere outside that folder?

I tried loading the commands by both clicking the buttons and typing them, neither worked.

[john.vellek]

HI @Anonymous,

I assume that the commands are LISP or ARX files. You might do a search on your drive to see where all the locations are so that you can add them to your paths.

[Anonymous]

Unfortunately I can't find any .lisp or .arx files that would correspond with APLUS. 

[Anonymous]

What about .mnu files? Could they have anything to do with it? 

I have one that corresponds with the .cuix file I have. 

[john.vellek]

Hi @Anonymous,

When you see the error does it simply state Command unknown or does it also indicate that it cannot locate content? Which APLUS add-in package did you install? I have never used their products so I am not aware of how they have integrated into AutoCAD. Can you possibly attach the CUI file so I can see what their command is trying to locate?

Is there an APLUS folder with dwg files in it? if so you could add that to your file paths.

I see they have a support option but I don't know if that is included in your license or not. That might be the best way to proceed however sine it is their product.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Unfortunately this forum won't let me attach .cuix files.

It just states that the command is unknown.

Everything that the extension comes with is in one folder, which is in the File Paths as a whole, so anything it needs it should be able to find in there.

Yes, I will now try to contact them instead. Thank you very much for your help though!

[Anonymous · Accepted solution]

I figured it out, I had to add the .vlx file to the Startup.

Thanks again for your help!