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Question: Where can I find the latest list of the Autodesk Knowledge Network support solutions that were created and/or updated for AutoCAD?
(List below shown in chronological order - scroll down for the latest solutions posted in 2016.
Click HERE for solutions posted in 2017)
For more updated solutions, check out the AutodeskHelp Blog!
Azmeera M.
Autodesk Employee
ARCHIVE
January 2016
Add-A-Plotter Wizard fails while adding a plotter in AutoCAD
Adding “Instantaneous Grade” data band properties to a Profile View
An AutoCAD dwg imported in Revit results in a wide zoom extents
Can I exclude certain layouts from data extraction in AutoCAD?
Dimension information disappears when the Layout scale is changed in AutoCAD
Export to AutoCAD DWG from Inventor - dimension value is wrong
External reference (xref) management strategies in AutoCAD
How to differentiate Inventor DWG and AutoCAD DWG in Windows File Explorer
How to maximize the ribbon panels
Importing a Pro E file into Alias results in untrimmed surfaces
Install Error: AutoCAD 2016 is not found on this computer.
Intermittent fatal error while working in AutoCAD 2015
Linetype cannot be changed from the ribbon menu
Linetype scale greyed out in the Properties palette in AutoCAD
Missing drawing lines when importing CAD file into Revit
Mouse will not work in AutoCAD and Microsoft Office
Password protection no longer available in AutoCAD drawings
Printer properties show Asian text when viewed through the English version of AutoCAD
Problem creating PDF in AutoCAD
Unable to plot layouts correctly in AutoCAD 2016
Unable to view ArchT objects in AutoCAD
Using formulas in multiline text objects
Using the Shift key in AutoCAD hangs the program for a moment
Viewing Plot styles in AutoCAD for Mac brings up wrong folder
Where can I find a list of AutoCAD keyboard shortcuts?
February 2016
3D model flicker and jumps around when use ORBIT and PAN
Autodesk Material Library 2016 installation fails with Error code 1157
Autodesk Producstream Professional 2011 Server and Client Update for CAD 2016 does not work
Cannot attach one 3D solid to another by changing coordinate values
Cannot sign into Glue via AutoCAD plugin
Computer freezes after closing AutoCAD
Custom CUI menus do not stay loaded
Drawing content shifts down when reopened in AutoCAD
Duplicate Attributes after modifying a block in AutoCAD based applications
DWG drawings exported from Inventor are not printed in black
Dynamic block lookup not returning correct parameters
Ellipse on VP frozen layer displayed after saving in AutoCAD
Error: “This drawing contains custom objects” when saving in AutoCAD
Font error displays in Adobe Reader when opening a PDF created in AutoCAD
Hatch gradient slider in Edit Hatch dialog is not working in AutoCAD 2016 Korean
High quality render looks worse than low or draft renders
How to add Create Assembly / Drawing / Part buttons to Quick Access Toolbar
How to export AutoCAD drawings to SAP2000
How to improve memory use during rendering (AutoCAD)
How to prevent a table formatting change
How to prevent AutoCAD from seeking online updates to the certified graphical hardware database
How to set a default SAVE / OPEN folder
How to use annotative text and dimensions in AutoCAD
Instruction on 3D modeling in AutoCAD
Not all drawings of a selected folder are visible in the Sheet Set Manager
Object snap with Autosnap does not work as expected in AutoCAD 2016
Performance issues while editing drawing in AutoCAD with Factory Design Utilities loaded
Plotting drawings in AutoCAD plot in wireframe
Resources for Industry CAD Standards
Select file menu locks up AutoCAD on Windows 8
Unable to edit drawing view using Model documentation in AutoCAD
Unable to move tabs when single document interface (SDI) is active in AutoCAD
Update Workspace to current software release
Zoom Extents in AutoCAD 2016 yields different results than AutoCAD 2015
March 2016
An AutoCAD-based product shows an authorization request to the proxy server
AutoCAD 2016: Plotting to HP plotter on Windows 10
AutoCAD 360 Pro Mobile App Free with AutoCAD Subscription
AutoCAD DWG units are incorrect when opening in Autodesk SimStudio Tools
AutoCAD for Mac: Editing face hatch in section settings dialog box result in crash
AutoCAD hangs with Ntdll.dll errors
AutoCAD is not included in Autodesk Product Design Suite Ultimate
AutoCAD is running on gdi12.hdi (software) instead of DirectX 11
BIM 360 Glue and Navisworks crashing when viewing an AutoCAD based model
Cannot adjust cell heights in a datalink table in AutoCAD
Cannot import layouts from drawing into sheet set in AutoCAD
Cannot see some sheet formats on a AutoCAD Mechanical template
Dell computer with AutoCAD reboots with only two processors active
DESIGNFEEDMANAGEDOCSWITCH appears at the command line in AutoCAD
DGN line style cannot be resolved error messages
DWF displays artifacts that are not in the original AutoCAD drawing
Dwg sheets paper format in inches when opened in AutoCAD
DXFIN works in AutoCAD 2015 but not in AutoCAD 2016
ED command alias does not work in AutoCAD 2015
Error: “Source drawing "filename.dwg” for block “block name” not found
Export to DWF results in objects that are placed on the wrong layer in AutoCAD
Extra X: drive shows up on system after installing an Autodesk product
Get Up to Speed with AutoCAD 2017
How to adopt the title block to the layout size
How to change the location for images saved from an imported PDF in AutoCAD 2017
How to modify and lock the SECURELOAD variable in AutoCAD for all users
How to set up demolition and revision Views in AutoCAD Architecture or AutoCAD MEP
How to snap to gap in dotted linetype
Line smoothing doesn’t stay turned off from session to session
Lineweights display on screen when LWDISPLAY is off in AutoCAD
Location of acad.pgp file in AutoCAD
Mechanical BOM not visible in plain AutoCAD
Online Subscription Renewal Message “Product could not be found with supplied information”
OSNAP does not snap to quadrants in a viewport
Osnaps don’t work on 3D objects in blocks in AutoCAD
PAN command is started when ORBIT is executed in AutoCAD
Plot DWG To PDF - lines disappear in PDF viewer in certain zoom levels
SHX files not included in PDF import
Some content folders missing in AutoCAD Architecture or AutoCAD MEP
Text editing in separate window in AutoCAD
Values entered in Architectural display format is set to inches by default
What is DADispathcherService.exe and what does it do in AutoCAD 2016?
You want to know how to borrow a network license in your 2017 software
You want to know how to change or reset your licensing on your 2017 software
You want to know how to create a Deployment of 2017 software
You want to know how to install a network licensed version of 2017 software
You want to know how to install a single instance of 2017 software
April 2016
All linework in modelspace displays as white in AutoCAD
Annotation in model space is not displayed in the Layout
Arch E paper size not available when plotting from AutoCAD
AutoCAD .dwg file format for 2017 version
AutoCAD 2017 crashes when opening from the Recent Documents list (CER_128988062)
AutoCAD 2017 fails to launch after install
AutoCAD 2017 is unable to migrate settings which originated in AutoCAD 2015 and older versions
AutoCAD not detecting Nvidia graphics card on Virtual Citrix
Cannot DXF files that contain GPS data
Objects Moved to Frozen or Turned Off Layer’ dialog not displayed when objects are moved to a turned...
Cannot import step-files in AutoCAD 2014 on Windows 10
Curved Polylines display broken in AutoCAD 2016
Dialog box does not appear when objects are moved to frozen or turned off layers in AutoCAD
DGN orphaned data needing multiple purges
Dimension editing in AutoCAD 2017 sets the view off
Error: “Invalid file” when trying to open a drawing in AutoCAD
Extra drawing lines show up in PDF plotted to Adobe PDF from AutoCAD
Error: “Wrong file version” when creating a plotter driver in AutoCAD
F2 Text Window disappears
Only default line types are available in the AutoCAD DWG mapping options
High Quality Geometry feature cannot be enabled in AutoCAD
Hovering pointer over grip does not display dynamic line length dimension
Right-click and quick-click Enter do not work properly
Selection Preview highlights xref during MATCHPROP command
Unable to migrate settings from AutoCAD 2016 to 2017
How does Desktop Analytics work in AutoCAD
How to add Cancel to the right-click menu
How to adjust the command bar interface in AutoCAD
How to change the path of the roaming user profile in AutoCAD
How to resize or rescale an AutoCAD drawing
Move and regen command takes significantly longer in AutoCAD 2016
New hatch objects created/copied as transparent in AutoCAD
Plines and lines will not join using PEDIT in AutoCAD
Some PDF underlays plotted to PDF from AutoCAD display artifacts in Adobe Reader
System requirements for AutoCAD Raster Design 2017
UCS Icon does not display correctly
Where to find AIA & ANSI standard templates with all layers for AutoCAD
Xrefs show as needing reloading when opened from a network path to a shared folder in AutoCAD 2017
May 2016
acad.pat file not found when selecting the Settings option for Hatch
Area cannot be measured using snap points in AutoCAD
Area of closed polyline missing in AutoCAD properties palette
AutoCAD 2015: Crosshairs disappear in drawings
Axis labels do not appear on the crosshairs in AutoCAD
Cannot purge block from drawing or template in AutoCAD
Cell text h Screen eights in data-linked tables are incorrect in AutoCAD
Copied/pasted content in AutoCAD appears as straight line objects in new drawing
Copy object from one drawing into another drawing also copies the empty active layer
Copybase and paste projects object away from where user clicks in AutoCAD
Creating a list with point coordinates inside a drawing and as external list
Dimensions are incorrect in AutoCAD
Dynamic Input fields are showing as blank white boxes in AutoCAD
Editing features for Industry Models distorts draw order
ENU / KOR language switch doesn’t work after executing MOVE command when Dynamic Input is off
Error: The specified Excel file is not valid or not supported
Font types are different when printing to PDF
Fonts are not included in ZIP file created by eTransmit in AutoCAD
Google Drive causes AutoCAD to crash
How to cancel AutoCAD 360 Subscription
How to change the background color of AutoCAD drawing window
How to convert a PDF to a DWG in AutoCAD
How to draw in Z direction when object is in XY plane?
How to export and import AutoCAD tool palettes
How to improve resolution when plotting to DWG a viewport in Realistic style
How to insert a viewport into a layout
How to make annotative blocks display in an AutoCAD drawing when using different scales
How to put a stamp on a titleblock?
How to reduce a DXF file size saved from AutoCAD
How to remove the lock symbol next to annotations
iFeature not working correctly
Konica Minolta driver causes AutoCAD to crash when trying to plot or publish
Layer state makes all objects disappear in AutoCAD
Linetypes appear incorrectly in AutoCAD
Object Snap Tracking has erratic behavior in AutoCAD
Plotting from AutoCAD to HP plotter produces half scale results
Plotting to DWF from AutoCAD produces incorrect sheet name
Requesting a refund for an Autodesk app purchased from Apple App Store or iTunes Store
Screen malfunctions when zooming in and out
The same linetype appears differently in two drawings
Unable to plot to plotter device
Unable to print from DWF Writer under non-administrative Windows profile
Unknown error 169 installing an HDI printer driver in AutoCAD
What happened to the Render Exposure and Render Environment commands in AutoCAD?
When plotting a plan with an Excel sheet, parts of the Excel sheet won’t be plotted
June 2016
All plots are displaying wrong color despite using a custom Plot Style Table
An exported 3D AutoCAD DWG file contains no data in it
AutoCAD 2017 save a drawing and crash
AutoCAD chooses Intel graphic cards instead NVIDIA GeForce 820M
AutoCAD stuck loading when running AOL Shield
Bad presentation of the logo of the title block when plotting a pdf
Block in the wrong location when inserted into a drawing in AutoCAD
Cannot find grading or profile tools on AutoCAD
Cannot purge orphaned DGN linetype data from AutoCAD drawings
Could not see drawings tab in AutoCAD 2016
Crosshair no longer appears inside pickbox
Difference between -DWGUNITS and INSUNITS
Docked tool palettes on both sides are flickering
Drawing elements do not show within a viewport in AutoCAD
Drawing taking a long time to save
Drawing with model documentation won’t be shown properly in 2017 if it is saved in 2000er format
Error: “A register application _APP0 was added to preserve orphaned entity XData”
Error: “Value cannot be null. Parameter name: Path1” in AutoCAD
EXPORTDWF not working in AutoCAD when Autodesk Design Review in installed
Exported DWF shows “C:\” or empty space instead of file path in title block
Fatal error when switching layouts
FATAL ERROR: Unhandled Delayload “RegisterToday.dll” Module Not Found
Fatal Error: Unhandled e06d7363h Exception at 22581f28h when opening material browser on Windows 10
Faulty insert of a drawing block in a drawing
Hidden lines are visible in the exported AutoCAD DWG
How to batch recover corrupted drawings
How to create drawing templates
How to extract and place data from ODBC by Autolisp?
How to remove sheet set association from a drawing in AutoCAD
How to turn off ViewCube for all visual styles
Layer from external DWG references cannot be unlocked in layer manager
Layout not regenerating, ‘Updating indexes for block *model space’
Linetypes of modified lin-file won’t be updated after reloading in AutoCAD 2017
Live section is automatically enabled in AutoCAD when creating a SECTIONPLANE object
Margins are missing or incorrect on a layout in AutoCAD
No more support of transparency colors 192, 192, 192 of ribbon icons in AutoCAD 2017
Pasted objects from Copy with Basepoint come in at different scale
Publish Options button is greyed out when publish to plotter named in page setup
Raster images cannot be seen when printing DWG to PDF with the 910 * 3000 mm paper size
Text is stretch when opened in Drawing TrueView but looks correct using AutoCAD
There is no AutoCAD in the Product Design Suite Ultimate 2017 installer
TRIM command is not responding when moving to a line or an intersection
Viewbase with orientation set to Top shows unwanted construction or ray lines
When moving multileader to the right the text shows as underlined
Azmeera M.
Autodesk Employee
ARCHIVE
July 2016
Arcs show flipped in AutoCAD 2017
AutoCAD property not mapping correctly to Vault
Cannot use certain blocks as multileader content in AutoCAD
Change colour for dialog “Select File”
Create profile or section planes for ADT objects in AutoCAD or Civil 3D
Creating icons for ribbon commands
Dimensions randomly changing scale in paperspace
DXF created by Surfer 13 (Golden Software) crashes AutoCAD 2017
Error ‘DWGLibrary.dll’ on specific client
Error: “Unrecognized version and cannot be read” in AutoCAD
For elements inserted from tool palettes, layers are set to be non-plotting
How to convert lines to 3D Solids
How to set Quick Select for text height
How to suppress previews of planes as you move cursor in a point cloud
Import of a DGN file format does not work in AutoCAD
Model partially disappears when rotating objects in a 3D view in AutoCAD
Objects plots out as the wrong color in AutoCAD
PDFIMPORT will not import image content into an AutoCAD drawing
Random lines appear while working on AutoCAD based products
Similar AutoCAD drawings having huge difference in size
Simplex.shx font vs. Simplex8.shx font
TEXTEDIT needs a long time in AutoCAD 2017 and all vertical products on Windows 10
There are already the maximum of 32 sessions of AutoCAD running.
When selecting HP DesignJet T1200 plotter the printer name is set back to none
When using the intersection OSNAP on objects AutoCAD stops working and crashes
August 2016
A360 Error message in AutoCAD: “No Internet access” or “requested service not available”
Alignment of multiline text shows a gap when text includes stacked text
AutoCAD .dwt file not usable after downloading file from SharePoint
AutoCAD becomes unresponsive when opening or saving files
AutoCAD crashes when multiple drawings are open
AutoCAD crashes when the layer dropdown control is used
AutoCAD doesn’t display alert when opening a file that is already open by another user
AutoCAD error: Microsoft Visual C++ Runtime Library
AutoCAD freezes when importing a block into a drawing
AutoCAD is unable to open drawing files created in newer releases
Cannot extrude an AutoCAD dwg coming from a previously exported Inventor sketch
Content copied from Draftsight comes into AutoCAD as OLE objects
Content Service indexing errors
Converting arcs to straight lines in a polyline
Copy design fails on specific AutoCAD drawings
Crash when open DXF file in AutoCAD
Crash with error: INTERNAL ERROR: !saverec.cpp@198: eFilerError in AutoCAD 2017
Creating a new Layer Property Filter results in grayed text and no other windows is displayed
Creating new custom hatch patterns in AutoCAD
Drawing shows through from behind in AutoCAD
DWG icons not displaying properly in Windows
Embedded TIFF or PDF image disappears in AutoCAD
Error message: AutoCAD component has stopped working
Error: “Sync Failed” message in AutoCAD Electrical
Error: “Unhandled exception” on check in of DWG created with viewbase command
Exchange Apps not displaying on the Add-ins tab
Function key freezes AutoCAD while in a draw or modify command
Hatch objects change scale or disappear after deleting boundary object in AutoCAD
How to add 3D workspaces to AutoCAD vertical programs
How to change font which is created using Unicode control characters
How to find out if a specific HSM Issue ID has been resolved by the HSM development staff
How to load OSM - Open Street Map data direct to AutoCAD Map 3D or AutoCAD Civil 3D.
How to turn off layer in one viewport
IFC import fails to create AutoCAD project levels
Inventor Vault Add-in is not compatible with the following applications on
Inventor Vault Add-in: Files disappear from Check In list after Include Related Files is used
Is it possible to set a drawing specific background color?
Linetype not printing correctly
Linetypes change when exporting out to WFM from AutoCAD 2017
Ribbon panels and other interface elements are duplicated in AutoCAD
Sharepoint does not open DWG file
Shortcut keys not working properly in AutoCAD
Slide images are not displaying when opening custom libraries in AutoCAD
Some text is not displaying in a drawing opened with AutoCAD
Trying to union 3D Objects produces an error.
Unable to select solids or watertight meshes when exporting to STL
Using CTRL+C or CTRL+X displays error in a drawing
Using Event Viewer to Monitor Job Processor
Vault Enterprise Add-on is creating PDF’s from AutoCAD DWGs that are not the right color
When using page setup override to plot PDFs, objects appear pixelated
Would like to copy the content of one layer to another drawing
September 2016
3DORBIT and zoom commands are erratic in AutoCAD
Advance Steel: When closing drawings, AutoCAD prompts you to save even when no changes are made
After save copy as AutoCAD DWG, Text indent are not correct.
Annotated hatch not honoring origin
AutoCAD creates large .dwf file
AutoCAD ribbons have disapeared
AutoCAD: Opening files from Rhino *.3dm in AutoCAD
Cannot connect to ArcSDE or ArcGIS via FDO data connection in AutoCAD Map
Changing units of your drawing permanently for the next drawings
Compatibility of Autodesk products with Intergraph CADWorx
Copy clip fails in plain AutoCAD if objects has Object Data attached
Customized toolpalettes keep disappearing in AutoCAD
Differences between AutoCAD and AutoCAD LT for importing 3rd-party data
Do you need to uninstall older versions of AutoCAD before installing a new version?
Drawing Standards Checker finds errors with custom linetypes in AutoCAD drawings
DWG to PDF plot driver versions does not show the correct driver
Enabling HydraCAD to work with Autodesk products
Error: “Can’t locate dialog definition file XLIST.DCL” when running the XLIST command in AutoCAD
Error: After moving an AutoCAD DWG in Autodesk Vault xrefs cannot be resolved
Field Attributes show random value in Array
Hole Notes would be duplicated after convert to AutoCAD DWG
Large DPI settings cause graphics to flash on large resolution monitors
Layout viewport is empty after Zoom Extents in AutoCAD
Lineweights plot wrong in AutoCAD
Long delay when running commands in AutoCAD
Most of the Factory Icons are missing in AutoCAD 2017 ribbon
Point Cloud Manager crashes AutoCAD with Microsoft .NET 4.6 installed
Software that can be used to 3D model houses and to create video walk-thrus
Solid hatch is not working in a drawing in AutoCAD
Text shows large or small when copied from other AutoCAD drawing
Texts and objects are plotted in spiky and rough shape
The plot won’t scale a drawing correctly for HP DesignJet T1300
Unable to purge unused linetypes
Unable to select viewport in AutoCAD
VIEWBASE command generates incomplete views in AutoCAD
What Autodesk 3D software is good for 3D printing?
When moving the cursor over complex objects AutoCAD will hang or freeze
Which versions of AutoCAD are available for Windows and the Mac?
October - November 2016
“No Matching Media” error when plotting from AutoCAD
3D Rotate command does not use the user coordinate system
3D solid curve smoothing display issue
Attach PDF from Vault in AutoCAD fails
AutoCAD text styles do not appear as expected after copy and paste
AutoCAD UNDO command does not work
AutoCAD: 3d Connexion Navigator mouse not working well, cannot rotate model
Autodesk Vault Data Standard 2017: Cannot getout Autodesk AutoCAD files from Vault
Command ATTACHPROJECTSETUPWATCHER tries to be loaded when opening a drawing
Data extraction reorganizes object coordinates in ascending or descending order in AutoCAD
Data Standard 2017: Cannot checking in Autodesk AutoCAD files into Autodesk Vault
Difference between AutoCAD and Fusion 360
Difference between AutoCAD and Inventor
Dynamic input on-screen display values are missing in AutoCAD
ECW background images display noise in AutoCAD 2016 and 2017
Error creating profile: Unable to write to the registry. Cancelling command.
Exporting Revit to AutoCAD without line segment
External references are not displayed
FBX file export from Navisworks Manage 2017 cannot be imported into AutoCAD 2017
Font is missing in existing text objects in AutoCAD
Graphical Issues and Memory Leak when using AutoCAD
How to add a button to the ribbon for changing a system variable?
How to replace just one block reference by another block
How to restore a predefined hatch pattern
Inventor failed to save Autocad DWG
Labeling features the arrow head size also affects the leader line
Linetype incorrectly showing in print preview in AutoCAD 2017
Linked xref files to AutoCAD dwg cannot be found when opening from vault
Mapping to AutoCAD block attribute lost after importing Vault configuration
PDFATTACH causing slow performance in AutoCAD
Performance issues when using various commands
Plotted colors are not the same as in AutoCAD
Plotting AutoCAD drawings with DWGTrueView from Vault
Text in Block Attributes not visible in the drawing
The font name shown in the AutoCAD mtext editor toolbar is wrong
Trouble creating setup to print in AutoCAD
Unable to write to AutoCAD attribute tags in Vault
Unexpected duplication of image in AutoCAD Raster Design
You want to know if it is possible to change the online map data from Bing to Google
Azmeera M.
Autodesk Employee
December 2016
AcadE Hyperlinks - not all component cross references work in published PDF
AutoCAD 2017 while matching properties cursor behaves as if grid snap is on while it’s not.
Cannot permanently remove the DRV directory in AutoCAD
Custom .arg profile becomes corrupted every few days
Drawing offset in DWF when plotting long axis layouts
Error: “The device specified in the PC3 file cannot be found.” when plotting from AutoCAD
Error: “The selected layer states could not be restored” when importing a layer state in AutoCAD
Export to PDF results in empty viewport
How do I permanently set the size of the Center Mark cross to a specific value in AutoCAD
How to Print in Black and White except for one layer
Line thickness does not copy over using MATCHPROP in AutoCAD
Linetypes displaying strangely
Low quality in geometry when opening 3D dwg file from C3D
The Icons in the Layer Properties Manager are missing in AutoCAD 2017
Azmeera M.
Autodesk Employee
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