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Issues choosing an operating system

9 REPLIES 9
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Message 1 of 10
Anonymous
548 Views, 9 Replies

Issues choosing an operating system

Hello, I'm trying to install a student trial of AutoCAD although I'm having trouble choosing an operating system, I am not given any options to choose from (between 32-bit and 64-bit) as in nothing appears for me. I'm on windows 10 so I'm assuming it's not compatible? Help would be appreciated.

9 REPLIES 9
Message 2 of 10
pendean
in reply to: Anonymous

99% of the time the website makes the selection for you: any reason you've not tried it already? It just a trial, you can always remove it.

Message 3 of 10
Anonymous
in reply to: pendean

It won't let me continue to an installation unless I pick an operating system (of which there are none to choose from). And no, the website hasn't automatically updated the selection so I'm kinda stuck.

Message 4 of 10
pendean
in reply to: Anonymous

Can you post a screenshot of what you are looking at please?

Message 5 of 10
Anonymous
in reply to: pendean

AutoCAD.png

 

When I select operating system there are no options, this happens no matter which version of AutoCAD I select

Message 6 of 10
DarrenP
in reply to: Anonymous

there is already a thread on this with a workaround: https://forums.autodesk.com/t5/installation-licensing/can-t-select-the-operating-system-and-and-lang...

DarrenP
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Message 7 of 10
nrz13
in reply to: Anonymous

I'm a little surprised to see AutoCAD 2016 as an option, as I thought Autodesk only supported the newest three versions at a time (currently 2017, 2018, & 2019).  Do you have an operating system choice when selecting either the 2017, 2018 or 2019 version of AutoCAD?


Work:  AutoCAD 2022.1.3, Windows 10 Pro v22H2 64-bit, Intel Core i7-8700K, 32GB RAM, Samsung 960 Pro SSD, AMD Radeon Pro WX 5100, 3 Dell Monitors (3840x2160)
Home: AutoCAD 2022.1.3, Windows 10 Pro v22H2 64-bit, Intel Core i7-11700, 64GB RAM, Samsung 980 Pro SSD, NVIDIA Quadro P2200, Dell Monitor (3840x2160)
Message 8 of 10
Anonymous
in reply to: nrz13

Every other version of AutoCAD shows the same result (nothing showing up)

Message 9 of 10
nrz13
in reply to: Anonymous

Well, it was worth a shot.  Did you look at @DarrenP's response above regarding a work-around solution?


Work:  AutoCAD 2022.1.3, Windows 10 Pro v22H2 64-bit, Intel Core i7-8700K, 32GB RAM, Samsung 960 Pro SSD, AMD Radeon Pro WX 5100, 3 Dell Monitors (3840x2160)
Home: AutoCAD 2022.1.3, Windows 10 Pro v22H2 64-bit, Intel Core i7-11700, 64GB RAM, Samsung 980 Pro SSD, NVIDIA Quadro P2200, Dell Monitor (3840x2160)
Message 10 of 10
Anonymous
in reply to: nrz13

I came on today and now I can choose options... I think it must have just been bugged I guess. But thanks to everyone who tried to help.

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