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Installing Hotfix 4 in Education Version

Anonymous

Installing Hotfix 4 in Education Version

Anonymous
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We need to correct an issue with Autocad 2016 Education Edition and our Citrix vGPU's.  Hotfix 4 is listed as able to correct this issue however when we attempt to install it it says it is not for our version.  We have verified that we have 64 bit installed and the hotfix if for 64 bit.  I really do not want to rebuild this environment because of an issue this small.  Thanks

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matthew.d
Alumni
Alumni

Hi @Anonymous,

 

Welcome to the community!

Sorry to hear about the issue. Do you have service pack 1 for AutoCAD 2016 installed as indicated in the Readme? It is required to be installed prior to Hotfix 4.



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

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Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
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Anonymous
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I have trouble installing the Hotfix 4, I do have SP1 installed.  It says I don't have directx installed but I do have it, here are the pics that shows the error.  Captura de pantalla 2017-03-27 14.54.57.pngCaptura de pantalla 2017-03-27 15.00.03.png

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