I need to speak to a human

[Anonymous]

Is there anyone who knows what the phone number to the AutoCAD support is?  I need to speak to a human being!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[pendean]

Are you on subscription? Log in and explore your options on the management page, support link.

Otherwise this is it: start typing and explain the problem please.

[JDMather]

Find a local partner that understands your unique business and industry needs.

[Anonymous]

You can usually find good support through the online posts. Try searching for some key words in your question. You can also try AUGI.com - membership is free and the help is good there too. Usually it is something that someone else has seen at some point.

[john.vellek · Accepted solution]

Hi @Anonymous,

Welcome to the Community!

If you like, you can schedule a call with support. Otherwise, please explain your question or issue and I will be happy to assist you in obtaining the anser.

[john.vellek]

Hi @Anonymous,

Did you get your issue resolved? I haven't seen an update on your post but I am here to help you if I can.

[Anonymous]

I have Autosketch 9.  Need to install in new computer.  I have the original box but the disc is missing.  Can you help?

[Kent1Cooper]

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@Anonymous wrote:

I have Autosketch 9.  Need to install in new computer.  I have the original box but the disc is missing.  Can you help?

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This Forum is about usage of AutoCAD, not things like installation of it, much less of AutoSketch.  You'd be better off going to the Installation & Licensing Forum to see whether someone there can help.  But since even AutoSketch 10 [the last release] is over 12 years old, I wouldn't hold out much hope....

[Anonymous]

Thanks

[CodyAvery8]

i agree fully we have alot of resources invested into autodesk, i recently had a problem with a simple update download, then the support made some modifications to my folders and compuiter then BAM!!! more problems. all of this automated crap and saying i cant help you professionally or wait for an email is complete crap. 

[dany_rochefort]

@CodyAvery8  Your friendly IT departement should be able to fix any issues related to autocad licences, updates and install bugs. Not having a competent IT departement often leads to these kinds of posts.

[simonjohnlacey]

What's a good phone number I can call.  If I am paying this much a year I should be able to call a support line. I live in atlantic time and the call center schedules calls for like 8pm.

[pendean]

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@simonjohnlacey wrote:

What's a good phone number I can call.  If I am paying this much a year I should be able to call a support line. I live in atlantic time and the call center schedules calls for like 8pm.

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Here are ways to open a support case with Autodesk, you can set up a call back time based on availability, they call you, be flexible about days and ensure your region is well identified, you might get something earlier that 8pm:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Contacting-a-techn... 

Need something quicker? Purchase more advanced support levels from Autodesk first (if you qualify, not everyone does):

https://www.autodesk.com/buying/plans

Or pay an Autodesk Reseller for that level of support:

https://www.autodesk.com/partners/locate-a-reseller

OR... you could just start a new topic, and ask us your fellow product users for assistance (yeah, no one is going to call you or let you call them or the most part).

[autoid374ceb4990]

Do you have Autosketch installed and working on your old computer?  I don't know if this will work with Autosketch 9, but I have installed 32 bit AutoCAD R14 on a Win 7, Win 8, and Win10 64 bit computers just by copying the program files to the new computer.  You may need to purchase a program called "Longbow" to get it operating on a 64 bit machine.