Files not opening as read only for colleagues

Files not opening as read only for colleagues

Anonymous
Not applicable
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18 Replies
Message 1 of 19

Files not opening as read only for colleagues

Anonymous
Not applicable

Hi There,

I have an issue here, when a file is open via the network drive other users do not get notified the file is open already so they do their work - this means data is getting lost, and users are complaining of time lost.

All the files are stored on a network drive

This has only started occurring now - and has not been a problem before

Can someone check and advise please

Kind regards

Francis

 

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18 Replies
Replies (18)
Message 2 of 19

rkmcswain
Mentor
Mentor

What are the details regarding the location where the files are stored? The operating system controls file locking, so it's not an AutoCAD issue. But if you have file appliances such as Panzura or Nasuni, or if you use a file syncing software such as Peer, then there are other items in the equation that have to be examined.

 

Also, do any of the users get an error after a save that says something like: “Unable to save to drawing K:\mypath\mydrawing.dwg - Drawing saved to SAV98C2.tmp” (You may have to examine the command line history after trying to save)

 

Ref: http://cadpanacea.com/wp/?p=1351 

R.K. McSwain     | CADpanacea | on twitter
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Message 3 of 19

Anonymous
Not applicable

Thanks for you reply

 

The thing is the guys have all other file types stored on the same drive for example word, excel and so on but when any file other than Autocad is opened they do get the " the file is locked for editing by another user " do you want to open a read only,

So seems its only not happening for Autocad files

 

Thanks

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Message 4 of 19

pendean
Community Legend
Community Legend
Forgive me, but your reply "same drive" did not answer the specific questions posed to you in the earlier reply, try again or ask if you did not understand what was asked.

Also read the link provided for more details and things to try.

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Message 5 of 19

S.Faris
Advisor
Advisor
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Message 6 of 19

Anonymous
Not applicable
Hi There

The details supplied to me from the IT team are below

OS name: Microsoft windows server 2016 standard
System name: VMware 7.1
System type: X64 based PC
System name: SRV-FS

All the Autocad files are stored on a folder on the above drive. The users get no errors when saving the file.
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Message 7 of 19

alex101000
Collaborator
Collaborator
Obviously, IT issues:

How are the network resources on which the files are located? What are the rights for different user groups for these resources?

--
Please select the Accept as Solution button if my post solves your issue or answers your question.
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Message 8 of 19

rkmcswain
Mentor
Mentor
@francis.powell wrote:
Hi There

The details supplied to me from the IT team are below

OS name: Microsoft windows server 2016 standard
System name: VMware 7.1

Are these virtual servers and/or are you running AutoCAD on virtual machines?
Find out if there are any file syncing apps running (e.g.: Peer), or NAS devices being used.

R.K. McSwain     | CADpanacea | on twitter
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Message 9 of 19

saughtry
Participant
Participant

Hi, wondering if you were ever able to resolve this issue? I have the same issue happening to my team. 

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Message 10 of 19

pendean
Community Legend
Community Legend

@saughtry wrote:

Hi, wondering if you were ever able to resolve this issue? I have the same issue happening to my team. 


Nothing has changed, most virtual and cloud services do not offer that ability yet and Autodesk does not address that shortcoming. Which are you all using?

 

OR do you need to share this with your IT https://forums.autodesk.com/t5/autocad-forum/files-not-opening-as-read-only-for-colleagues/m-p/86879... 

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Message 11 of 19

saughtry
Participant
Participant

We're using a Windows Server, File Share with a Mapped Drive. 

No virtual or cloud services, no VPN, no NAS.

 

I saw another post mention their time clock server was causing a similar issue.. I am going to test if this has something to do with it.

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Message 12 of 19

pendean
Community Legend
Community Legend

@saughtry wrote:

We're using a Windows Server, File Share with a Mapped Drive. 

No virtual or cloud services, no VPN, no NAS.

 

I saw another post mention their time clock server was causing a similar issue.. I am going to test if this has something to do with it.


Got it, so your "me too" post was literally nothing like the post's issue or attempts to resolve them 😉

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Message 13 of 19

saughtry
Participant
Participant

The link you shared is the link to this same post.  Can you share a different link?

 

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Message 14 of 19

RSomppi
Mentor
Mentor

@saughtry wrote:

The link you shared is the link to this same post.  Can you share a different link?

 


It was deliberate.

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Message 15 of 19

saughtry
Participant
Participant

Why do you think my issue is any different that @Anonymous's?

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Message 16 of 19

pendean
Community Legend
Community Legend

@saughtry wrote:

Why do you think my issue is any different that @Anonymous's?


Are you using VMWARE like they are?

pendean_0-1696611334592.png

pendean_3-1696611436014.png

 

 

Did you and your IT person work through the link I shared yet?

pendean_1-1696611359242.png

 

AutoCAD has not "locked" files in decades now, that's an OS/File Server functionality, not much else. This forum is not ideal for IT type fixes.

pendean_2-1696611384430.png

 

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Message 17 of 19

pendean
Community Legend
Community Legend

@saughtry I see you folks are having many other file issues over there too https://forums.autodesk.com/t5/autocad-forum/external-reference-update-balloon-notification-reports-... 

 

You need a new outside IT consultant with AutoCAD setup knowledge perhaps?

 

What other seemingly odd system level issues are you all facing exactly?

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Message 18 of 19

saughtry
Participant
Participant

If you'd read my entire post on the other thread, then you'd know I am talking about this same issue.  

4 other people over there also have this same file locking issue.  

 

You are assuming it was vmware causing @Anonymous's issue.

 

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Message 19 of 19

pendean
Community Legend
Community Legend

@saughtry wrote:

...you'd know I am talking about this same issue.  ...

 


That's what I'm saying too, perhaps it got lost somwhere: you do indeed have file locking problem, but that is OS based, there is nothing in AutoCAD that will turn it off/on at all anymore, that went away a few decades ago now.