fatal error: unhandled c00000fdh exception at face4867h

Anonymous · ‎07-23-2013

Hi Guys

Any ideas on this one on opening of ACAD.

Windows just updated (was pushed to my machine by our IT)

It does it from double clicking the icon and from opening a dwg direct.

WIn 7 Ent 64

HP Z400

Intel Zeon W3580@ 3.33GHz

24GB RAM

Nvidia Quadro 5000

Running 2 x 500GB SSD

ANy Ideas much apprechiated

KR Chris

Charles_Shade · ‎07-23-2013

Welcome to the Autodesk Forums!

Ask IT to undo the update and see if that clears it up.

If so ask IT to load the updates one by one and test AutoCAD after each.

When ACAD fails look to delete the previously installed update. Especially .NET's

Regards, Charles Shade
CSHADEDESIGN | AUTOCAD LT | LT-KB | DYNAMIC BLOCKS

Please mark Accept as Solution if your question is answered. Kudos gladly accepted. ⇘

bryce.thelin · ‎07-25-2013

Hi Chris,

Is it AutoCAD 2014 you are having the crash with? I have seen a few support cases this past week where a Microsoft Update has done something wrong with the .NET Framework which caused a problem for AutoCAD.

Try going through Programs and Features and uninstall everything that starts with "Microsoft .NET." Then download and install this:

http://www.microsoft.com/download/en/details.aspx?id=17718

Bryce Thelin
AutoCAD Product Support

Charles_Shade · ‎07-25-2013

@bryce.thelin wrote:

I have seen a few support cases this past week where a Microsoft Update has done something wrong with the .NET Framework which caused a problem for AutoCAD.

Only this past week? I stopped .NET updates a couple versions ago.

Regards, Charles Shade
CSHADEDESIGN | AUTOCAD LT | LT-KB | DYNAMIC BLOCKS

Please mark Accept as Solution if your question is answered. Kudos gladly accepted. ⇘