FATAL ERROR : Unhandled Access Violation Reading 0x0000 in AutoCAD 2014

[Anonymous]

hello, i have problem when i work with 2014 and when i try to move command line or edit it the program closed and give me this message :

FATAL ERROR : Unhandled Access Violation Reading 0x0000 Exception at e57d5e6dh

Please Help Me 

@Anonymous, 

john.vellek has edited your subject line for clarity: FATAL ERROR

[edwin.prakoso]

Is this problem just happen recently? Does it work fine before?

What is your computer Operating System? 

[ennujozlagam]

@Anonymous hello, try to uadit and purge your drawings. and install latest updates from autodesk and see if helps. thanks

[john.vellek]

HI @Anonymous,

I see that you are visiting as a new member. Welcome to the Autodesk Community! 

Please tell me what Operating System you are using, the Graphics card you have installed and the Graphics driver version.

Have you just started seeing this or is this a new installation and this is happening since you installed?  Does this seem to happen on only certain files or all files?  Have you installed the hotfixes and Service Pack from here?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Hi every one , and thanx John 🙂

No it wasnt happen before , Suddenly and repeat the same problem every time i tried to make macro record for all files , but if i do normal command like (copy , move , erase etc.. ) it's working .

my operation system is 64 bt Ram 16 Windows 10  , core i7 2.4GH

Graphic card is Nvidia GeForce  GTX 850m (8GB)

[john.vellek · Accepted solution]

Hi @Anonymous,

I see that you are trying to run this on Windows 10 which is not a supported configuration. Here are the system requirements for AutoCAD 2014. I suspect that a Windows update is causing this issue. You can consider rolling back the last Windows update.

Here is a link to the most current driver for your graphics card. Can you try installing it to see if it helps? Please also once that is complete, take a screen capture of the GRAPHICSCONFIG window. I am wondering if rolling back to an older version of DirectX might help.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Hi every one , and thanx John 🙂

No it wasnt happen before , Suddenly and repeat the same problem every time i tried to make macro record for all files , but if i do normal command like (copy , move , erase etc.. ) it's working .

my operation system is 64 bt Ram 16 Windows 10  , core i7 2.4GH

Graphic card is Nvidia GeForce  GTX 850m (8GB)

[Anonymous]

Many Thanks John ,  i will try that .

[Anonymous]

Please See attached video of my problem .... 

[john.vellek]

Hi @Anonymous,

The video indicates that you are using AutoCAD 2013 (even older version).  I think if it was working before your only real option is to rollback the Windows update or you will need to upgrade to a newer version of AutoCAD that is designed to run on Windows 10. (AutoCAD 2015 with Service pack or newer)

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

ok i will try 

and yes you are right, i remember before few days some windows updates was installed :))

thanks

[john.vellek]

HI @Anonymous,

I am checking back to see if my post helped you with your problem. Please add a post with how you decide to proceed and your results so other Community members may benefit.

Please hit the Accept as Solution button if a post or posts solves your issue or answers your question.