Fatal Error/Blue Screen/Video Card

[Anonymous]

I’m using AutoCAD 2018 Student on gaming laptop with Windows 10. Worked fine all summer; now is crashing all the time with Fatal Errors/Blue Screens re: Video Driver. I have NVIDIA GTX1050 updated. Is it a Windows Update conflict? Need it to work! Have tried many solutions from various blogs/forums, including turning off Hardware Acceleration. Still get the problem. Latest try was to reinstall Windows fresh and reinstall AutoCAD. Got Fatal Error right away. Like I said above, it was totally fine all summer; I don’t understand why it has suddenly changed.

[Anonymous]

i assume you didn’t look up the blue screen error message?

a quick google search found this: http://www.tomshardware.com/faq/id-3128567/fix-windows-driver-power-state-failure-error.html

not related to autodesk or autocad

you need to troubleshoot your computer

[Anonymous]

I have already updated my driver. I’ve now tried the second solution it suggested, but this is only for the Blur Screen - will it fix the Fatal Errors too?

[Anonymous]

I got another Blue Screen and Fatal Error right after I did your solutions.  I just spent $100 having my computer looked at by a computer store.  I don't get what could have changed between summer and now other than Windows 10 updates.

[Alfred.NESWADBA]

Hi,

BlueScreen means hardware defect or driver issues.

>> I have already updated my driver

As you stated you have a notebook ... look at the vendor's homepage for this laptop if there exist special drivers for your graphic-card in this laptop, that might help as sometimes OEM products use different drivers than the vendor of the graphic-card supports on his homepage.

- alfred -

[DarrenP]

did you install the latest build of windows 10 i think its 1809?

this caused major issues including blue screens 

[Anonymous]

The computer guy did it, so I would assume so. How do I check? What version should I go back to?

[Anonymous]

you really need to know how to use windows & google

read this: https://www.howtogeek.com/236195/how-to-find-out-which-build-and-version-of-windows-10-you-have/

you can google on how to go back a version

[Anonymous]

You really need to learn how to behave like a decent human being. If you don’t want to help people in a positive and constructive manner, then keep your thoughts to yourself.

[DarrenP]

the blue screen error needs to be resolved you probably need to take the computer back to the store & have them troubleshoot whats wrong this can cause more issues down the road more than likely its a graphics card problem

[pendean]

@Anonymous was simply showing you how to help yourself. Your response went low in return. Not sure who was worse now.

Back to your issue: BlueScreen in Windows has always and still does means you have a catastrophic hardware failure waiting to happen. Take your PC to a repair shop or the store you got it from and get that fixed ASAP. Once it fries you will face bigger problems than forum responses.