ERROR - Unhandled Access Violation Reading 0x0010 Exception at 50f839a6h

[Anonymous]

I have Acad 2018, it crushes randomly, now i installed the new version of NVIDIA 850M, but i got this new icone, as shown in the picture. please i need help because i suffer from crush from 3 months ago.

[Anonymous]

I have Acad 2018, it crushes randomly, now i installed the new version of NVIDIA 850M, but i got this new icone, as shown in the picture. please i need help because i suffer from crush from 3 months ago.

[john.vellek]

Hi @Anonymous,

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

 When you see this error, do you also have the opportunity to submit a CER (crash report)?  If so, please do so and give me the report number so I can examine the report.

Please also prepare a NFO file for me. 

If your data needs to be private or confidential, please email it directly to me at john.vellek@autodesk.com and please include a link to this thread in your email.

By chance, do you happen to have ByteFence installed on your computer? If you remove it does the crashing cease?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[john.vellek]

Hi @Anonymous,

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

 When you see this error, do you also have the opportunity to submit a CER (crash report)?  If so, please do so and give me the report number so I can examine the report.

Please also prepare a NFO file for me. 

If your data needs to be private or confidential, please email it directly to me at john.vellek@autodesk.com and please include a link to this thread in your email.

By chance, do you happen to have ByteFence installed on your computer? If you remove it does the crashing cease?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[jayhar]

Hi,

I also faced same issue Fatal Error, it have many reasons of this error. Open a cad file, copy past, trim, extend etc.....

Now 3 years ago working find.

1. Reinstall AutoCAD Product Click here (This was i done)

2. Create CER report, mention email id & Provide step by step description see attachment & watch video, Check your mail.

3. Search AKN Fatal Error

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Fatal-...

Please Mark the Post or Posts as Solution(s) to help others find the answer quickly. If your issue persists,

Please give me a bit more detail on this issue so we can continue to work towards getting this solved.

Thanks You
Jayhar.M.J

Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software

[jayhar]

Hi,

I also faced same issue Fatal Error, it have many reasons of this error. Open a cad file, copy past, trim, extend etc.....

Now 3 years ago working find.

1. Reinstall AutoCAD Product Click here (This was i done)

2. Create CER report, mention email id & Provide step by step description see attachment & watch video, Check your mail.

3. Search AKN Fatal Error

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Fatal-...

Please Mark the Post or Posts as Solution(s) to help others find the answer quickly. If your issue persists,

Please give me a bit more detail on this issue so we can continue to work towards getting this solved.

Thanks You
Jayhar.M.J

Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software