Enter name of customization file to load:

Enter name of customization file to load:

Anonymous
Not applicable
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Message 1 of 29

Enter name of customization file to load:

Anonymous
Not applicable

Once a open the CAD file, it shows the box of Enter name of customization file to load: as attached.

So the batch plot cannot be run regarding this issue.

Do everyone know how to solve it?

Thank you.

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Accepted solutions (1)
14,381 Views
28 Replies
Replies (28)
Message 2 of 29

jayhar
Advisor
Advisor

Hi,

Damaged or missing AutoCAD settings files can cause this error. On Windows XP systems, in addition to having bad settings files, another reason for the error can be missing or corrupted Microsoft XML system components. Click here

 

Reinstalling Microsoft XML may be needed. To do this, go through Add or Remove Programs and uninstall everything that starts with "MSXML" and then download and install both of the following:
MSXML 4.0 Service Pack 3 (Microsoft XML Core Services)
Microsoft Core XML Services (MSXML) 6.0 Service Pack 1

 

Please Mark the Post or Posts as Solution(s) to help others find the answer quickly. If your issue persists,

Please give me a bit more detail on this issue so we can continue to work towards getting this solved.

Thanks You
Jayhar.M.J

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Message 3 of 29

Erense
Collaborator
Collaborator

Look to me like you have Third party software included in your AutoCAD. Is this True?

Are there any default menu's loaded?

If so, Type CUI and check the Main customisaton File (should be AutoCAD.Cuix), and check the 'partial customisation files' for any that has the 'unresolved' extention to it.

Rightclick the Unresolved Cuix and choose Unload.

Open the drawing again.

Doe the error appear again?

If it is only this drawing there might also be some 'macro's ' embedded in the drawing which force the load of certain software.

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!

Kind regards,

Edwin Rense
Cadac Group AEC BV
Supporting Consultant AEC
Cadac Group .
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Message 4 of 29

pendean
Community Legend
Community Legend
Looks like your are missing a 3rd party add-in or your primary CUIx file is corrupt.

If you have all of your customizations backed up, try a software reset https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to...

OR... log into your PC as an all new user and see if the problem goes away (then you can always go back to your current log-in).


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Message 5 of 29

Anonymous
Not applicable

Thank you for your reply, but I am using Windows 7 system.

And I have tried to reset AutoCAD setting to default, but the problem still persist...

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Message 6 of 29

Anonymous
Not applicable

Thank you for your suggestion,

but when I check the 'partial customisation files' , there is no 'unresolved' extention as attached....

 

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Message 7 of 29

Anonymous
Not applicable

Thank you for your reply,

I tried these two methods, but the problem still persist...

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Message 8 of 29

cadffm
Consultant
Consultant
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Message 9 of 29

Anonymous
Not applicable

I am sorry that I can’t get your meaning.

May you explain more about it?

Thank you.

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Message 10 of 29

cadffm
Consultant
Consultant

O don't know your version/program path, but for plain Acad standard installation is that one possible way:

[Win]+[R] paste the next line into that console and apply

"C:\Program Files\Autodesk\AutoCAD 2018\acad.exe"  /product ACAD /safemode

 

What is your version? > Screenshot of command ABOUT dialog.

Sebastian

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Message 11 of 29

Anonymous
Not applicable

When I am using safe mode, the problem was fixed. 

But may I know what is the issue behind that?

My AutoCAD version is AutoCAD 2015 and thank you so much for your solution.

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Message 12 of 29

Anonymous
Not applicable

When I am using safe mode, the problem was fixed. 

But may I know what is the issue behind that?

Also how can I make the safe mode as my default AutoCAD launch?

My AutoCAD version is AutoCAD 2015 and thank you so much for your solution.

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Message 13 of 29

cadffm
Consultant
Consultant

We do not know your installation and adjustments,

you have to find what you have installed and set up yourself.

1. APPLOAD - StartUp suite
    empty?
2. (if (setq f (findfile "ACAD.lsp"))(startapp "notepad.exe" f)(alert "No Acad.lsp"))
    is there a load statement for other files or menu? Or s::startup
3. (if (setq f (findfile "ACADDOC.lsp"))(startapp "notepad.exe" f)(alert "No AcadDoc.lsp"))
    is there a load statement for other files or menu? Or s::startup

4. Check also for acad2015.lsp and acad2015doc.lsp
5. Command: APPMANAGER (if installed)
    empty? If not installed take a look in your registry HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\Rxx.x\ACAD-xxxx:xxxx\AutoLoader\Loaded\*

Sebastian

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Message 14 of 29

cadffm
Consultant
Consultant

@Anonymous  schrieb:

Also how can I make the safe mode as my default AutoCAD launch?


Safemode ist for testing, not for usual work.

Sebastian

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Message 15 of 29

Anonymous
Not applicable

1. I inserted a lsp for my work, nothing else.

2&3. I do not understand, may you explain more?

4. I just find acad2015.lsp as attached

5. It is not empty as attached.

 

Thank you.

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Message 16 of 29

cadffm
Consultant
Consultant

We know nothing about your lisp, so remove them and try it again.

 

Also, a s::startup is not defined in plain standard Acad2015

What is the feedback when you type in !s::startup

 

"2&3. I do not understand, may you explain more?"

difficult for me 😉

 

The SketchUp-Plugin comes with a cuix, is this cuix reachable and loaded?

sketchupimportskp.cuix

 

 

Sorry, i can not explain all from here, thats a little bit too much.

Sebastian

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Message 17 of 29

jayhar
Advisor
Advisor

 

FILEDIA <1>

When FILEDIA is set to 0 (off), CUILOAD displays the following Command prompt.

Enter name of customization file to load: Enter a file name

Click here

Or

To reset a standard customization file Click here

 

Please Mark the Post or Posts as Solution(s) to help others find the answer quickly. If your issue persists,

Please give me a bit more detail on this issue so we can continue to work towards getting this solved.

Thanks You
Jayhar.M.J

 

Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software

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Message 18 of 29

Anonymous
Not applicable

We know nothing about your lisp, so remove them and try it again.

I have removed it, but the problem still persists.

 

What is the feedback when you type in !s::startup

Command: !s::startup
nil

 

The SketchUp-Plugin comes with a cuix, is this cuix reachable and loaded?

sketchupimportskp.cuix

Yes, it is loaded as attached.

 

Thank you.

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Message 19 of 29

Anonymous
Not applicable

FILEDIA <1>

When FILEDIA is set to 0 (off), CUILOAD displays the following Command prompt.

Enter name of customization file to load: Enter a file name

The default value of "FILEDIA" is 1, the problem still persist no matter I changed to 0 or 1.

 

To reset a standard customization file Click here

I reset it but "Enter name of customization file to load: Enter a file name" is still shown.

 

Thank you for your suggestion.

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Message 20 of 29

jayhar
Advisor
Advisor
What about FILEDIA????? is it <1> ????
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