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Desktop App

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Message 1 of 3
Anonymous
1313 Views, 2 Replies

Desktop App

Anonymous
Not applicable

I have recently updated to app desktop manager and now I do not see any of my product tabs. I am running AutoCAD 2015, any thoughts on how to fix it? see image below on what I get when I open the desktop app

 

AD.JPG

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Desktop App

I have recently updated to app desktop manager and now I do not see any of my product tabs. I am running AutoCAD 2015, any thoughts on how to fix it? see image below on what I get when I open the desktop app

 

AD.JPG

2 REPLIES 2
Message 2 of 3
wispoxy
in reply to: Anonymous

wispoxy
Advisor
Advisor
Accepted solution

You need to finish registering, your name isn't even shown at the top right. Then attach products to your account.

 

I got all my products registered and attached, even the new AutoCAD 2017, and I have no issues.

 

wisp_aa51a.png

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You need to finish registering, your name isn't even shown at the top right. Then attach products to your account.

 

I got all my products registered and attached, even the new AutoCAD 2017, and I have no issues.

 

wisp_aa51a.png

Message 3 of 3
Emmsleys
in reply to: Anonymous

Emmsleys
Alumni
Alumni
Accepted solution

Hi @Anonymous, 

 

If you follow along with what WISP suggested are you able to see your products in your account. 

 

I logged out of my Desktop App to show you what the intro set up page looks like for a point of reference. 

 

Post back if you still have issues with the desktop app, happy to help. 

 

desktop app.png

 



Sarah Emmsley
Technical Support Specialist

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Hi @Anonymous, 

 

If you follow along with what WISP suggested are you able to see your products in your account. 

 

I logged out of my Desktop App to show you what the intro set up page looks like for a point of reference. 

 

Post back if you still have issues with the desktop app, happy to help. 

 

desktop app.png

 



Sarah Emmsley
Technical Support Specialist

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