Crash

Crash

Anonymous
Not applicable
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Message 1 of 6

Crash

Anonymous
Not applicable

I use AutoCAD 2014; this week it seems to just shut-down -after only a few minutes.  I've uninstalled and reinstalled the software, yet the problem continues.  Any suggestions would be much appreciated.  Screen shots are attached.

Thank you,

-Susan

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Accepted solutions (1)
734 Views
5 Replies
Replies (5)
Message 2 of 6

user181
Mentor
Mentor

Did you install the service pack it shows available in the pic 2017-06-09 (2).png? What operating system are you using? I don't think 2014 is supported on windows 10

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Message 3 of 6

Anonymous
Not applicable
Thank you, yes, I did install the service pack, as suggested. And I have
been using Windows 10 for several months, and only had this problem for the
past 4 days .....
-S

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Message 4 of 6

Alfred.NESWADBA
Consultant
Consultant
Accepted solution

Hi,

 

>> I have been using Windows 10 for several months, and only had this problem for the past 4 days

Just a guess: 4 days ago Windows 10 Creators update was installed?

If you do have a system restore point available, try to get back to that state.

 

- alfred -

 

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2026
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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Message 5 of 6

Anonymous
Not applicable
THANK YOU, your suggestion worked!!! I was able to restore the system back
to the previous Windows 'BUILD'. and my AutoCAD is working perfectly!
THANK YOU!!

How do I prevent the automatic update from happening again??

-S
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Message 6 of 6

Alfred.NESWADBA
Consultant
Consultant

Hi,

 

Glad it worked! 😉

 

>> How do I prevent the automatic update 

>>>click<<<

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2026
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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