Autocad freezes when drawing

Anonymous

Autocad freezes when drawing

Anonymous
Not applicable

I have the student version of AutoCAD 2018. 

Windows 10 x64

CPU: intel I5 

GPU: GTX 750

RAM: 16GB

I have checked for the latest updates for DirectX, drivers...

 

AutoCAD will suddenly freeze when I'm drawing (especially when using orbit or changing view angles). Can't clink anything in the window. The CPU, RAM, and GPU weren't close to being overloaded. AutoCAD would still be shown be running on the task manager, using about the same amount of  RAM as it did before freezing. The only way I could solve this was to restart the program, by forcefully ending it which resulted in losing what I just drew. If anyone knows how I could solve this please tell me. I am falling back on my schedule because of this. Thank You for your help.

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Alfred.NESWADBA
Consultant
Consultant

Hi,

 

>> I have checked for the latest updates for DirectX, drivers...

Please start AutoCAD, start command _ABOUT and show us a screenshot.

Also start command _GRAPHICSCONFIG and upload a screenshot from that dialog too.

 

>> AutoCAD will suddenly freeze when I'm drawing (especially 

>> when using orbit or changing view angles)

When you then start the Windows task-manager ... how much processor load does ACAD.EXE use? Or is there any other process consuming more power?

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2024
------------------------------------------------------------------------------------

(not an Autodesk consultant)

Anonymous
Not applicable

1.png2.png

 

In the video

At 11 seconds is when AutoCAD freezes. At the end, I am clinking the AutoCAD icon and there's no response.

 

Not much CPU power is used when working normally. It froze again when I clicked few times on the viewing cube. Below is the task manager after AutoCAD frozen up. It's using about the same amount of resources as it did before the crash. It stays that way until you shut the program by clicking end task.

 

4.png

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Alfred.NESWADBA
Consultant
Consultant
Accepted solution

Hi,

 

thank you for your screenshots ... some suggestions to them:

  • first and most important, you don't have AutoCAD updated, it runs without any service pack/without any update ==> start Autodesk Desktop App, login, then wait a few minutes until the update list is refreshed and then let the updates install (Update 1.1 is the latest version/today).
  • then, when working with 3D-views/orbit/viewcube ... please change to another visual style than "2D Wireframe", this is working best in 2D, but not in 3D. When you want to stay in wireframe mode you can switch to "Wireframe" (without "2D").
  • in the _GRAPHICSCONFIG try to turn off "Full Shadow Display" (as long as you don't need it).

 

HTH, - alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2024
------------------------------------------------------------------------------------

(not an Autodesk consultant)

Anonymous
Not applicable

I updated it. So far working great. I think the desktop app might have been accidentally deleted when I was cloning the drive. So it didn't update.  

Thank you very much.

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