AutoCAD - Fields Not Working

[john.burnison]

Hello Community:

I have been searching for days for a solution to my conundrum. Every time I use the field option on either the AutoCAD, AutoCAD Mechanics, AutoCAD Electrical the field doesn't work.

I lose the ability to use fields in general. and normally it would be if I change the field type, the original field is still working but when I change the type of field the attached happens.

The only way to circumvent this issue is to find an old drawing where the field works and passing it to the new place where I need it and it's very frustrating.

I am baffled to no end on how to fix this issue, I already reinstalled all the AutoDESK products from scratch, the only option I have left if I don't find a solution is to wipe my whole system clean and re-install the Operating System as a new computer.

 

Thank you very much for you time.

[The subject line of this post has been edited for better findability by @handjonathan Original: Fields Not Working ]

JB.

[pendean]

Your FEILD command's pop-up is incomplete, that's for sure.
Post screenshots of the programs' ABOUT command pop-up.

OR... Open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help: https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options/we...

HTH

[john.burnison]

Already open a support case, and got the call from Autodesk without any response...

Hoping for someone to have had a similar situation and got their feedback.

Thank you

[john.burnison]

 Here is the 'ABOUT screenshot

[pendean]

Thanks for the screenshot: you are missing the 2023.1 update for sure in plain AutoCAD: your other variants might also have additional updates once that is installed too. Check all of your updates at your accounts page here https://manage.autodesk.com/products/updates

>>>...Already open a support case, and got the call from Autodesk without any response...<<<
Do it again.

[john.burnison]

The issue with the fields still persists after the update.

Sorry, I failed to explain properly.

>>>...Already open a support case, and got the call from Autodesk without any response...<<<
>>>Do it again.<<<

I got the call, talked to the support appointed person, and we went through the process of checking my system and no visible issue came up, we could not find the issue.

[pendean]

Create a new login on your PC with full admin rights then test again: that's the painful method to a complete reinstall for testing purposes.

[john.burnison]

Thank you

I will try after working hours

[paullimapa]

Did support ask you to Reset?

[john.burnison]

Thank you for the suggestion... No the AutoCAD support did not suggested

I tried but there was no option for it.

Thank you anyway.

 

[paullimapa]

now that's strange...seems like your install is incomplete.

but the shortcut actually calls this command which you can RUN from Windows > Search > Run then paste following:

"C:\Program Files\Autodesk\AutoCAD 2023\AdMigrator.exe" /reset /product ACAD /language "en-US"

[john.burnison]

Sorry, now I'm more confused.

When trying to run "C:\Program Files\Autodesk\AutoCAD 2023\AdMigrator.exe" the next message appears

 

[paullimapa]

did you include the entire command including the reset parameter:

"C:\Program Files\Autodesk\AutoCAD 2023\AdMigrator.exe" /reset /product ACAD /language "en-US"

[john.burnison]

Thank you... but it did not fix the issue...

It did reset all my settings, but the issue still persists.