Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Show only
|
Search instead for
Did you mean:
This page has been translated for your convenience with an automatic translation service. This is not an official translation and may contain errors and inaccurate translations. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service.Translate
AutoCAD 2023 - Printer option disappears when printer is selected
AutoCAD 2023 - Printer option disappears when printer is selected
I recently upgraded to a new computer. (Windows 11 and Autocad 2023). I've had problems getting my plotter driver to work. I downloaded the latest driver from HP. When I go to select my driver from the plot dialogue box, it disappears and reverts to "none". I found an article by Autodesk about this problem (link below), but the solution did not solve my problem. The "Printer Configuration Search Path" is set to the correct location.
Out of curiosity, does the printer work outside of AutoCAD? I had a similar issue about a year ago on Windows 10, but it wasn't just in AutoCAD. My issue turned out to be an error from a recent Windows update (I had to revert top a pervious version of Windows to get my printers working).
It shows up as an option in other programs and can be used. The problem isn't that it isn't working, but rather that it literally disappears and reverts to "none" when selected in the plot dialogue box in Autocad, exactly the way Autodesk describes it in that article I linked.
@jeff3J5VE Basic AutoCAD limitation, 40-ish years now: NONE happens when your driver's exact name and exact version as saved in each and every DWG file (and each and every layout in each DWG file) is not a 100% match.
Is it fair to assume you've not known hat before today? Your new PC with new Win11 has an HP driver that is not literally 100% identical to your older Win10 PC/driver is the problem.
It's why most of use use PC3 files with names like PRINTER1 and PLOTTER1 that we recreate over and over regardless of the device'/driver name so we can avoid that problem.
I'm not sure I'm following you. This issue is happening even brand new drawings with nothing in them. We've also tried using the old driver and have the same issue.
@jeff3J5VE wrote: I'm not sure I'm following you. This issue is happening even brand new drawings with nothing in them. We've also tried using the old driver and have the same issue.
