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AutoCAD 2019 - Delay on Input

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Message 1 of 7
Anonymous
664 Views, 6 Replies

AutoCAD 2019 - Delay on Input

Working with ACAD 2019, it has a delay of around 500ms following every click and keystroke. This is making the software very difficult to use. For example, when selecting with a fence, if I make the second click too quickly ACAD doesn't register it. I have checked that this also happens in the provided sample files, so it's a software or system issue, not a file issue.

 

Thanks

6 REPLIES 6
Message 2 of 7
pendean
in reply to: Anonymous

Is this a sudden new problem? Or is something else new today?
Is it present in a blank new file (not a sample file)?

Your OS is...? Video card is...?
Your mouse and driver are...?
You store files where and how are you connected to them?
Does the problem go away if you disconnect from your network/internet?

TIA


Message 3 of 7
john.vellek
in reply to: Anonymous

HI @Anonymous,

 

Have you applied the updates for AutoCAD 2019 using either your Autodesk Desktop App or from your account page?


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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Message 4 of 7
Anonymous
in reply to: pendean

@pendean

I got a new computer about a week and a half ago, and I've been using Revit since then, so this is my first time using ACAD on this machine.

 

OS:  Windows 10 Pro (build 1803)

CPU:  Intel i7-8700K

GPU:  AMD Radeon Pro WX 7100

Mouse:  Corsair Scimitar RGB, Firmware v. 2.04 (latest)

Keyboard:  Corsair K95 RGB, Firmware v. 2.05 (latest)

 

Yes, the problem persists in a new blank file.

Files are stored on a local server.

Haven't tried disconnecting from network, but I will do that after hours today.

 

 

Message 5 of 7
Anonymous
in reply to: john.vellek

@john.vellek

 

The autodesk desktop app says I have installed all available updates to ACAD 2019.

Message 6 of 7
john.vellek
in reply to: Anonymous

Hi @Anonymous,

 

Do you have any add-ins running with AutoCAD?  Do you have any shared resources on your network such as fonts or pc3 files?  If so, try logging on as a new user and work with Out-of-the-box AutoCAD on your C: drive to see if it behaves.

 

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
Message 7 of 7
Anonymous
in reply to: john.vellek

@john.vellek

Not running any addins.

Signing out solved the problem, thanks!

Now you know I have to ask... why did that work?

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